fix problems on LEGO [iphone]

—— Run into issues on LEGO? Get help pending when official support gets back to you!

LEGO® MINDSTORMS® Inventor

Info:

company: LEGO

: http://service.lego.com/contactus

Chat with our AI-based LEGO Support

🛠️ Common LEGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LEGO freezes

Fix: 1. Restart the App: Close the LEGO® MINDSTORMS® Inventor app completely by swiping it away from the app switcher. Then, reopen the app to se... ⇲

connection issues with hub

Fix: 1. Check Bluetooth: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it's off. 2. Restart Hub: Pow... ⇲

Crashes issue

LEGO crashes during connection

Fix: 1. Restart the App: Close the app completely and reopen it. This can often resolve temporary crashes. 2. Reboot iPhone: Restart your iPhone... ⇲

Slow issue

laggy performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away any unnecessary apps ru... ⇲

remote control blocks delay

Fix: 1. Check Battery Levels: Ensure that the batteries in the hub and remote control are fully charged, as low battery levels can cause delays.... ⇲

Updates issue

requires frequent updates

Fix: 1. Enable Automatic Updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads to ensure the app updates automat... ⇲

Compatibility issue

limited official models

Fix: 1. Explore User Community: Join online forums or social media groups where users share their custom models and designs. This can provide ins... ⇲

incompatibility with older Mindstorms

Fix: 1. Check Compatibility: Review the specifications of your older Mindstorms set to see if any components can be used with the app. Refer to t... ⇲

unusable for NXT programming

Fix: 1. Use NXT Software: If you need to program NXT models, download and install the official NXT programming software on your computer, which i... ⇲

Network issue

Bluetooth connection problems

Fix: 1. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Blueto... ⇲

Customization issue

unable to adjust text size

Fix: 1. Use iPhone Accessibility Settings: Go to Settings > Accessibility > Display & Text Size. Enable 'Larger Text' and adjust the slider to in... ⇲

Missing issue

missing components in the box

Fix: 1. Inventory Check: Go through the instruction manual to ensure you have accounted for all components. Sometimes, pieces can be overlooked.... ⇲

Bugs issue

unstable controller functionality

Fix: 1. Check Battery Levels: Ensure that the batteries in the controller are fully charged. Low battery levels can lead to unstable performance.... ⇲

Camera issue

no camera extension available

Fix: 1. Use External Camera Apps: Consider using third-party camera apps that may offer additional features and can be used alongside the LEGO® M... ⇲

Support issue

difficulties in getting started lessons

Fix: 1. Follow Official Tutorials: Check the LEGO® MINDSTORMS® website for official tutorials and getting started guides that can provide step-by... ⇲