fix problems on KMBC 9 News [iphone]

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—— Run into issues on KMBC 9 News? Get help pending when official support gets back to you!

KMBC 9 News - Kansas City
Info:
company: Hearst Television
: http://www.kmbc.com/contact
: www.kmbc.com
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UI issue

Weather alert list hard to read

Fix: To improve readability, try adjusting the text size on your iPhone. Go to 'Settings' > 'Display & Brightness' > 'Text Size' and increase the... ⇲
 
Updates issue

Old stories remain posted for too long

Fix: Regularly refresh the app to see the latest updates. You can do this by pulling down on the main news feed to refresh the content. This may... ⇲

Weak sports section updates

Fix: Check if there are specific settings for sports notifications in the app. Go to the settings menu and look for sports-related alerts. Enable... ⇲

Inconsistent weather updates

Fix: Ensure that your location settings are correctly configured. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure KMBC 9 News ha... ⇲
 
Ads issue

Loud commercials before videos

Fix: Adjust the volume on your iPhone before playing videos to mitigate the impact of loud commercials. You can also check if there is a 'Mute' o... ⇲

Ads cut off text while reading

Fix: Try rotating your device to landscape mode while reading articles. This may provide more screen space and reduce the impact of ads on the te... ⇲

Force plays videos with loud ads

Fix: Before opening the app, lower the volume on your iPhone to minimize the impact of loud ads. You can also check if there is a setting to disa... ⇲

Too many ads overshadow news content

Fix: Consider using an ad blocker if you are accessing news through a web browser. This can help reduce the number of ads you see while reading a... ⇲
 
Customization issue

Inability to resize images for alerts

Fix: Currently, resizing images in alerts may not be possible. However, you can take screenshots of alerts and use the Photos app to crop or edit... ⇲
 
Slow issue

KMBC 9 News loads slowly

Fix: Ensure that your iPhone has enough storage space available. Go to 'Settings' > 'General' > 'iPhone Storage' and delete any unnecessary apps... ⇲
 
Privacy issue

Requires location sharing every time

Fix: To avoid repeated location sharing requests, go to 'Settings' > 'Privacy' > 'Location Services', find KMBC 9 News, and set it to 'While Usin... ⇲
 
Notifications issue

Notifications not functioning properly

Fix: Check your notification settings on your iPhone. Go to 'Settings' > 'Notifications' > 'KMBC 9 News' and ensure that notifications are enable... ⇲
 
Search issue

Difficult to find breaking news articles

Fix: Use the search function within the app to quickly locate breaking news articles. Look for a magnifying glass icon or a search bar at the top... ⇲
 
Bugs issue

KMBC 9 News takes user back to the beginning of articles

Fix: Try using the back button instead of the home button to navigate back to the previous screen. This may help you return to your previous posi... ⇲
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 what users are saying
Good experience
89.2%

Bad experience
5.7%

Neutral
5.2%

~ from our NLP analysis of 3,936 combined software ratings.

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 Private Data KMBC 9 News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics