fix problems on SwitchBot [iphone]

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—— Run into issues on SwitchBot? Get help pending when official support gets back to you!

SwitchBot
Info:
company: wonderlabs, Incorporated
: http://switch-bot.com
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UI issue
Unintuitive app design

Fix: Familiarize yourself with the app by exploring all its features and settings. Take notes on where specific functions are located to improve... ⇲
No clear return to home option

Fix: To quickly return to the home screen, use the home button on your iPhone or swipe up from the bottom (if using a newer model) to access the... ⇲
Poor user interface for button activation

Fix: Familiarize yourself with the button activation process by practicing it a few times. Sometimes, repeated use can help you get used to the i... ⇲
No status indication after button press

Fix: Check the app settings to see if there is an option to enable status notifications or feedback after button presses. This may provide the fe... ⇲
Difficult activation button placement

Fix: Consider repositioning the device to a more accessible location if possible. This may involve physically moving the device to a more conveni... ⇲
 
Settings issue
Calibration issues with curtain devices

Fix: Recalibrate the curtain device by following the manufacturer's instructions. This usually involves resetting the device and going through th... ⇲
 
Updates issue
Firmware update problems

Fix: Check your internet connection and ensure that the SwitchBot app has the necessary permissions to access the internet. Then, try to manually... ⇲
Large updates without user consent

Fix: Check the app settings for any options related to automatic updates. If available, disable automatic updates to have more control over when... ⇲
 
Syncing issue
Inconsistent app access across devices

Fix: Ensure that you are logged into the same account on all devices. Check that the app is updated to the latest version on each device to avoid... ⇲
 
Permissions issue
Unexplained location permission requests

Fix: Review the app's location settings in your iPhone's privacy settings. You can choose to allow location access only while using the app, whic... ⇲
 
Customization issue
Limited scheduling options

Fix: Explore the app for any hidden scheduling features or advanced settings that may not be immediately visible. Sometimes, options are nested w... ⇲
 
Bugs issue
Scheduled activities often fail to trigger

Fix: Double-check the scheduling settings to ensure that the correct times and conditions are set. Make sure your device is powered and connected... ⇲
Widgets require constant restarts

Fix: Check for any app updates that may address widget stability issues. Keeping the app updated can often resolve bugs. OR As a workaround, c... ⇲
 
Features issue
No auto unlock feature for smart lock

Fix: Check the app settings to see if there is an option to enable auto unlock. If not, consider using a geofencing app that can trigger the lock... ⇲
 
Support issue
Customer service issues

Fix: Utilize the app's help section or FAQ to find answers to common questions. This can often provide quicker solutions than waiting for custome... ⇲
Inadequate setup instructions

Fix: Look for video tutorials online that demonstrate the setup process. Visual guides can often clarify steps that written instructions may not... ⇲
 
Freezing issue
Unresponsive app when switching tasks

Fix: Ensure that your iPhone has enough memory available by closing unused apps running in the background. This can help improve the app's respon... ⇲
 
Compatibility issue
Devices not discovered in Alexa

Fix: Ensure that the SwitchBot skill is enabled in the Alexa app and that your SwitchBot account is linked correctly. You may need to unlink and... ⇲
 
Account issue
Email change requests ignored

Fix: Double-check that you are following the correct procedure for changing your email address in the app settings. Ensure that you are entering... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
55.7%

Bad experience
37.6%

Neutral
6.8%

~ from our NLP analysis of 679 combined software ratings.

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ベネフィット・ステーション公式アプリ

 Private Data SwitchBot collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Basic Monthly Plan: $3.99 Can view your cloud storage on 1cam monthly
  2. Plus Monthly Plan: $6.99 30-day cloud video storage for 2 cameras.
  3. Basic Annual Plan: $34.99 30-day cloud video storage for 1 camera.
  4. cloud storage-3cams monthly: $10.99 Can view your cloud storage on 3cams monthly
  5. Family Annual Plan: $349.99 30-day cloud video storage for 10 cameras.
  6. Family Monthly Plan: $34.99 30-day cloud video storage for 10 cameras.
  7. Premium Annual Plan: $104.99 30-day cloud video storage for 3 cameras.
  8. Plus Annual Plan: $69.99 30-day cloud video storage for 2 cameras.
  9. cloud storage-2cams weekly: $0.99 Can view your cloud storage weekly
  10. cloud storage-1cam weekly : $0.49 Can view your cloud storage weekly