—— Run into issues on Andy's Frozen Custard? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refre... ⇲
Fix: Go to the app's settings and look for a notifications section. If available, there may be an option to clear or manage notifications directl... ⇲
Fix: Check if there is an option within the app settings to view the menu directly in the app instead of the web. If not, consider bookmarking th... ⇲
Fix: Check for any updates to the app in the App Store. Sometimes new features like mobile ordering are added in updates. OR As a workaround,... ⇲
Fix: Review the rewards program terms within the app to understand the expiration policy. Set reminders on your phone to use rewards before they... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR Close other... ⇲
Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
Fix: Look for a 'Help' or 'Support' section within the app, which may provide FAQs or troubleshooting tips. OR Check the app's official websit... ⇲
Fix: Navigate to the account or rewards section of the app to see if there is an option to view your balance. If not, consider logging out and lo... ⇲
Fix: Ask the staff for clarification on the payment process when you arrive. They can guide you through the steps to ensure a smooth transaction.... ⇲