fix problems on NetDocuments [iphone]

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—— Run into issues on NetDocuments? Get help pending when official support gets back to you!

NetDocuments
Info:
company: NetDocuments
: https://support.netdocuments.com/
: www.netdocuments.com
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Customization issue

Limited editing functionality

Fix: 1. Check if you are using the latest version of the app, as updates may include enhanced editing features. 2. Explore the app settings to s... ⇲

Inability to sort documents by date

Fix: 1. Check the app settings to see if there is an option to sort documents. 2. Use the search function to filter documents by date if that fe... ⇲
 
Access issue

Poor document access

Fix: 1. Ensure that you have the correct permissions to access the documents. Check with your administrator if you are unsure. 2. Try logging ou... ⇲
 
UI issue

Inconsistent user experience

Fix: 1. Familiarize yourself with the app's layout and features by reviewing any available user guides or tutorials. 2. Restart the app to refre... ⇲

Clunky interface

Fix: 1. Spend some time exploring the app to become familiar with its layout and features. 2. Check for any available tutorials or help sections... ⇲

Lack of workspace visibility

Fix: 1. Check if there are any settings within the app that allow you to customize your workspace view. 2. Use the search function to quickly lo... ⇲
 
Loading issue

Slow document loading

Fix: 1. Ensure you have a strong and stable internet connection. Test your connection speed using a speed test app. 2. Close any other apps runn... ⇲
 
Storage issue

No cache for frequently viewed documents

Fix: 1. Use the 'Favorites' feature (if available) to mark frequently accessed documents for quicker access. 2. Regularly check the 'Recent' doc... ⇲
 
Login issue

Requires frequent re-login

Fix: 1. Ensure that you are selecting the 'Remember Me' option (if available) during login to stay logged in. 2. Check your device settings to e... ⇲
 
Bugs issue

Bugs when uploading images

Fix: 1. Ensure that the app has the necessary permissions to access your photos. Go to Settings > Privacy > Photos and check the permissions for... ⇲
 
Search issue

Limited search capabilities

Fix: 1. Use specific keywords or phrases when searching to improve the accuracy of your results. 2. Check if there are any filters or advanced s... ⇲
 
Compatibility issue

Not optimized for iPad Pro

Fix: 1. Check if there is a specific version of the app designed for iPad or if the app has an iPad mode that can be enabled in settings. 2. Use... ⇲

Does not integrate well with Word and Excel

Fix: 1. Ensure that you have the latest versions of both NetDocuments and Microsoft Office apps installed. 2. Check the settings in both apps to... ⇲
 
Updates issue

Not updated for new devices

Fix: 1. Check for any available updates for the app in the App Store. 2. If the app is not optimized for your device, consider using the web ver... ⇲
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 what users are saying
Bad experience
65.4%

Good experience
30.8%

Neutral
3.8%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data NetDocuments collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.