—— Run into issues on ZTranslate? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Close any unnecessary background apps to reduce CPU load. Double-click the Home button (or swipe up) and swipe away apps that you are not us... ⇲
Fix: Check for updates to the app, as developers often release patches that improve translation accuracy. Go to the App Store, search for zTransl... ⇲
Fix: Check for updates to the app, as translation accuracy can improve with updates. Go to the App Store and update if necessary. OR Try using... ⇲
Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing temporary files that may be... ⇲
Fix: Check for updates to the app, as updates often fix bugs that cause glitches. Go to the App Store and update if necessary. OR Clear the ap... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try restarting your rou... ⇲
Fix: Check your internet connection and switch to a stronger network if necessary. A weak connection can cause slow loading times. OR Clear th... ⇲
Fix: Check the app's settings to ensure that downloaded files are being saved to the correct location. Look for a 'Downloads' or 'Storage' sectio... ⇲
Fix: Ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to fre... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can cause delays in translation. Switch to a stronger network if possible.... ⇲
Fix: Check the video format. Ensure that the videos you are trying to open are supported by the app. If not, convert them to a compatible format... ⇲
Fix: Check if there are any settings in the app that allow you to adjust video playback options. Look for a 'Playback' or 'Video Settings' sectio... ⇲
Fix: Check your internet connection. A weak connection can cause videos to fail to play. Switch to a stronger network if possible. OR Restart... ⇲
Fix: Look for a 'Clear History' option in the app settings. If available, use this feature to remove your watching history. OR If no option ex... ⇲
Fix: Ensure that your purchase was successful. Check your purchase history in the App Store to confirm the transaction. OR Try logging out of... ⇲
Fix: Consider purchasing the ad-free version of the app if available. This can significantly reduce the number of ads you encounter. OR Try us... ⇲
Fix: Check the app settings for an option to hide or disable the translation bar. If available, toggle this setting off. OR If no option exist... ⇲
Fix: Check the app settings to see if there is an option to enable background subtitles. If available, toggle this setting on. OR If the featu... ⇲
Fix: Ensure that you are copying the link correctly. Long-press the link to copy it, then paste it into the app by long-pressing in the input fie... ⇲
Fix: Check the app settings for subtitle options. Adjust the font size or style to see if it improves clarity. OR If the issue persists, consi... ⇲
Fix: Check the app settings to see if Afrikaans can be added or enabled. Look for a language selection option. OR If Afrikaans is not availabl... ⇲
Fix: Check the app settings to see if Kurdish (Sorani) can be added or enabled. Look for a language selection option. OR If Kurdish (Sorani) i... ⇲