fix problems on Employee Central [iphone]

—— Run into issues on Employee Central? Get help pending when official support gets back to you!

Employee Central

Info:

company: Aviture

: http://www.decisionlogic.co/

Chat with our AI-based Employee Central Support

🛠️ Common Employee Central Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No notifications for schedule changes

Fix: Check the app settings to ensure that notifications are enabled. Go to 'Settings' on your iPhone, scroll down to find Employee Central, and... ⇲

Constantly logs out users

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Employee Central, and check if an update is available... ⇲

Battery issue

High CPU usage causing overheating

Fix: Close any background apps that may be consuming resources. Double-click the home button (or swipe up from the bottom on newer iPhones) to vi... ⇲

Syncing issue

No calendar sync option

Fix: Check if the app has any settings for calendar integration. Open Employee Central, navigate to settings, and look for calendar sync options.... ⇲

UI issue

Messages pop-up cannot be closed

Fix: Try tapping outside the pop-up area to see if it dismisses. If that doesn't work, force close the app by swiping up from the bottom and swip... ⇲

Settings issue

No visibility of coworkers' schedules

Fix: Check if there are any settings within the app that control visibility of coworkers' schedules. Navigate to the settings or preferences sect... ⇲

No employee contact information

Fix: Check the app settings to see if there is an option to display employee contact information. Navigate to the settings or preferences section... ⇲

Account issue

Password reset emails not sent

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If found, mark it as 'not spam' to ensure future... ⇲

Inability to reset password

Fix: Ensure you are following the correct steps to reset your password. Go to the login screen, tap on 'Forgot Password?', and follow the prompts... ⇲

No 'remember me' option

Fix: If the app does not have a 'remember me' feature, consider using a password manager app to store your login credentials securely. This way,... ⇲

Employee Central does not allow login

Fix: Double-check your login credentials to ensure they are entered correctly. Pay attention to case sensitivity and any special characters in yo... ⇲

Performance issue

Performance issues when scrolling

Fix: Try restarting the app to clear any temporary glitches. Close the app completely and reopen it to see if performance improves. OR If the... ⇲

Loading issue

Employee Central fails to load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellular... ⇲

Registration issue

No sign-up option available

Fix: If you are unable to find a sign-up option, ensure you are using the correct version of the app. Some versions may only allow existing users... ⇲

Notifications issue

No notifications for incoming messages

Fix: Check the app's notification settings to ensure that message notifications are enabled. Go to 'Settings' on your iPhone, find Employee Centr... ⇲

Freezing issue

Employee Central becomes unusable during use

Fix: If the app becomes unresponsive, try force closing it by swiping up from the bottom and swiping the app off the screen. Reopen the app to se... ⇲