fix problems on خدمات المرضى [iphone]

—— Run into issues on خدمات المرضى? Get help pending when official support gets back to you!

خدمات المرضى

Info:

company: National Guard Health Affair (NGHA)

: https://ngha.med.sa/English/eServices/mobileapp/Pages/AppSupport.aspx

Chat with our AI-based خدمات المرضى Support

🛠️ Common خدمات المرضى Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

خدمات المرضى frequently freezes

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

Difficulties in booking appointments

Fix: 1. Ensure you have a stable internet connection. 2. Try restarting the app and attempting to book the appointment again. 3. If the issue per... ⇲

Bugs issue

No available appointments

Fix: 1. Check back frequently as new appointments may become available. 2. Consider adjusting your preferred times or dates to increase availabil... ⇲

Issues with printing medical leave

Fix: 1. Ensure your printer is connected and set up correctly with your iPhone. 2. Try taking a screenshot of the medical leave document and prin... ⇲

Problems with medication refill requests

Fix: 1. Double-check that you are following the correct process for submitting refill requests as outlined in the app. 2. Ensure that your prescr... ⇲

Confusing prescription request process

Fix: 1. Review any available user guides or FAQs within the app to understand the prescription request process better. 2. Take your time to follo... ⇲

UI issue

Outdated interface

Fix: 1. Check for app updates in the App Store, as developers may have released a new version with an updated interface. 2. If the app is not upd... ⇲

No fingerprint/face ID login option

Fix: 1. Check the app settings to see if there is an option to enable biometric login. 2. If not available, consider using a secure password mana... ⇲

Notifications issue

Inconsistent notification for test results

Fix: 1. Check your notification settings on your iPhone by going to Settings > Notifications > [App Name] and ensure notifications are enabled. 2... ⇲

Settings issue

Language switching issues

Fix: 1. Go to the app settings and look for a language option to switch to your preferred language. 2. If the app does not support your preferred... ⇲

Customization issue

Inability to change doctor

Fix: 1. Check the app settings or profile section to see if there is an option to change your assigned doctor. 2. If not available, try logging o... ⇲

No option for dependent appointment booking

Fix: 1. Check the app settings to see if there is an option to add dependents to your account. 2. If not available, consider booking appointments... ⇲

Messages issue

Delayed verification code

Fix: 1. Ensure that your phone number is entered correctly in the app settings. 2. Check your network connection to ensure it is stable when requ... ⇲

Loading issue

خدمات المرضى shows 'under repair' for extended periods

Fix: 1. Check the app's official website or social media for any announcements regarding maintenance or repairs. 2. Restart your iPhone and try a... ⇲

Account issue

Inability to access records

Fix: 1. Ensure you are logged into the correct account associated with your medical records. 2. Check for any app updates that may resolve access... ⇲

Compatibility issue

Lack of support for controlled medication refills

Fix: 1. Check the app's FAQ or help section to see if there are specific guidelines for requesting controlled medication refills. 2. Ensure that... ⇲

خدمات المرضى does not function after jailbreak removal

Fix: 1. Ensure that your iPhone is fully updated to the latest iOS version. 2. Try uninstalling and reinstalling the app to see if it resolves th... ⇲

Support issue

Poor customer support response

Fix: 1. Check if there are alternative contact methods available, such as email or live chat, that may yield a quicker response. 2. Document your... ⇲

Inability to submit complaints

Fix: 1. Look for a feedback or contact option within the app to submit your complaint. 2. If unavailable, consider using the app's official websi... ⇲

Inadequate communication regarding appointment availability

Fix: 1. Regularly check the app for updates on appointment availability. 2. Enable notifications for the app to receive alerts about new appointm... ⇲

Slow issue