fix problems on Comics [iphone]

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—— Run into issues on Comics? Get help pending when official support gets back to you!

Comics: Heroes, Books & Movies
Info:
company: Loyal Foundry, Inc.
: https://loyalfoundry.atlassian.net/servicedesk/customer/portal/1
: www.loyal.app
Chat with our AI-based Comics Support
   Hello! How can I assist you?  

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Ads issue

Frequent ads interrupt user experience

Fix: Look for an option within the app to purchase an ad-free version or subscription. This can often eliminate or reduce the number of ads you s... ⇲

Ads are overwhelming and intrusive

Fix: Adjust your ad preferences in the app settings if available. Some apps allow you to limit the types of ads you see or opt-out of personalize... ⇲
 
Notifications issue

Notifications fail to work consistently

Fix: Check your notification settings for the app. Go to Settings > Notifications > [App Name] and ensure that notifications are enabled and set... ⇲
 
UI issue

Content often requires clicking through to other sites

Fix: Look for a 'Read More' or 'View Full Article' option within the app that may provide a more seamless experience without excessive clicking.... ⇲

Inconsistent article formatting and missing images

Fix: Try clearing the app's cache if the option is available in the settings. This can help resolve formatting issues caused by stored data. OR... ⇲
 
Content issue

Inappropriate comments displayed under articles

Fix: If the app allows, report inappropriate comments directly through the app. Look for a 'Report' or 'Flag' option next to the comment. OR D... ⇲

Content is sometimes irrelevant to comics

Fix: Check the app settings for content preferences. Some apps allow you to customize the type of content you want to see based on your interests... ⇲

Biased political articles present

Fix: If the app allows, customize your content preferences to filter out political articles or topics you are not interested in. OR Use the se... ⇲

Random selection of news articles

Fix: Explore the app's settings to see if you can adjust your content preferences or follow specific topics to receive more relevant articles.... ⇲
 
Updates issue

Lack of updates and new content

Fix: Check for updates to the app in the App Store. Go to the App Store, tap on your profile icon, and scroll to see if updates are available for... ⇲
 
Freezing issue

Comics freezes or becomes unresponsive

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
 
Support issue

Poor customer support response

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.2%

Bad experience
26.2%

Neutral
4.6%

~ from our NLP analysis of 65 combined software ratings.

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 Private Data Comics collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove advertising: $0.99 Makes the app ads-free