fix problems on AirGarage [iphone]

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—— Run into issues on AirGarage? Get help pending when official support gets back to you!

AirGarage
Info:
company: AirGarage, Inc
: https://parking.airgarage.com/contact?utm_source=appstore
: airgarage.com
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Payments issue

Automatic charges without user consent

Fix: 1. Review your account settings in the app. Go to Profile > Payment Methods and check if you have any auto-renewal options enabled. Disable... ⇲

Charges for parking not used

Fix: 1. Keep a record of your parking sessions and charges. If you notice a charge for a session you did not use, document it with screenshots.... ⇲

Inaccurate billing and double charges

Fix: 1. Review your transaction history in the app to identify any discrepancies. Take screenshots for your records. 2. Ensure that you are not... ⇲

AirGarage does not accept certain credit cards

Fix: 1. Check the list of accepted payment methods in the app’s payment settings. If your card is not listed, consider using a different card. 2... ⇲

Overcharging with convenience fees

Fix: 1. Review the app’s fee structure in the terms and conditions section to understand what fees may apply. 2. If you notice unexpected fees,... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use the in-app support feature to submit a ticket. Go to Help or Support in the app and provide detailed information about your issue. 2... ⇲
 
Privacy issue

Inability to remove credit card information

Fix: 1. Go to Profile > Payment Methods in the app. Look for an option to delete or remove your credit card. If it’s grayed out, ensure there are... ⇲
 
Settings issue

Confusing rental duration settings

Fix: 1. When setting up a rental, carefully read the duration options presented. Look for tooltips or help icons that explain each option. 2. If... ⇲
 
Customization issue

No option for multi-day reservations

Fix: 1. If the app does not support multi-day reservations, consider booking each day separately. 2. Keep track of your reservations to ensure y... ⇲
 
Bugs issue

Error loops when starting rentals

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tempora... ⇲

Inconsistent rental recognition

Fix: 1. Ensure your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure AirGarage is set to 'Wh... ⇲
 
Availability issue

Limited availability of reserved spots

Fix: 1. Check the app frequently for updates on available spots, especially during peak hours. 2. Consider reserving spots in advance if you kno... ⇲
 
Communication issue

Lack of clear communication about rental terms

Fix: 1. Before confirming a rental, carefully read all terms and conditions presented in the app. Look for any links or sections that provide det... ⇲
 
Updates issue

Inability to update reservations easily

Fix: 1. Go to your active reservations in the app and look for an 'Edit' option. If available, use it to make changes. 2. If the edit option is... ⇲
 
Security issue

Frequent unauthorized charges for distant locations

Fix: 1. Regularly monitor your transaction history for any unauthorized charges. Document any discrepancies with screenshots. 2. Change your pay... ⇲
 
Notifications issue

No notification for rental auto-starts

Fix: 1. Check your app notification settings. Go to Settings > Notifications > AirGarage and ensure notifications are enabled. 2. If notificatio... ⇲
 
UI issue

AirGarage interface is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all its features. Take time to navigate through different sections to understand where eve... ⇲
 
Compatibility issue

Limited coverage in certain areas

Fix: 1. Check the app for a map or list of available parking locations. If your area is not covered, consider using the app in a different locati... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
3.9%

Neutral
0.4%

~ from our NLP analysis of 3,730 combined software ratings.

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 Private Data AirGarage collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data