fix problems on SAJJ Mediterranean [iphone]

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—— Run into issues on SAJJ Mediterranean? Get help pending when official support gets back to you!

SAJJ Mediterranean
Info:
company: FALAFEL INC
: https://support.thanx.com/
: www.sajjstreeteats.com
Chat with our AI-based SAJJ Mediterranean Support
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UI issue

Confusing UI with 'No' in front of items

Fix: Try to familiarize yourself with the layout of the app. Take a moment to read any tooltips or help sections that explain the UI. This can he... ⇲

Unclear +/- number in front of items

Fix: Refer to the app's help section to see if there is an explanation for the +/- indicators. They may represent stock levels or availability, w... ⇲

Difficult to delete or edit old orders

Fix: Look for an 'Order History' or 'My Orders' section in the app where you can manage past orders. Some apps allow you to delete or edit orders... ⇲

Too many steps to complete purchase

Fix: Familiarize yourself with the checkout process by reviewing any available guides or tutorials within the app. This can help streamline your... ⇲
 
Bugs issue

Frequent 'uh-oh' error at checkout

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Check the App Store for any available updates. OR Clear... ⇲

Order not started despite app confirmation

Fix: Refresh the app or log out and back in to see if the order status updates. Sometimes, the app may not reflect real-time changes immediately.... ⇲

Bugs in new app version

Fix: Make sure your app is updated to the latest version, as developers often release patches for known bugs. Check the App Store for updates.... ⇲

Missing items from orders

Fix: Double-check your order confirmation email to see if the items were included in the order. Sometimes, items may be out of stock and not proc... ⇲
 
Payments issue

Double-charged on first order

Fix: Check your payment method to ensure that the double charge is not a temporary hold. Sometimes, banks place holds that appear as charges but... ⇲

Requires multiple re-entries of credit card info

Fix: Ensure that you are saving your credit card information correctly in the app settings. Look for a 'Payment Methods' section to save your car... ⇲

Delivery fee added despite qualifying for free delivery

Fix: Review the app's terms for free delivery to ensure you meet all the criteria. Sometimes, minimum order amounts or specific items may affect... ⇲

Errors adding Apple credit card

Fix: Ensure that your Apple credit card is set up correctly in your Apple Wallet. Check for any restrictions or settings that may prevent it from... ⇲

No option for Apple Pay

Fix: Check the app settings to see if there is an option to enable Apple Pay. Sometimes, payment options can be toggled on or off in the settings... ⇲
 
Support issue

Slow and unhelpful customer support

Fix: Check if the app has a comprehensive FAQ or help section that might address your issue without needing to contact support. OR Utilize any... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.9%

Bad experience
2.4%

Neutral
1.6%

~ from our NLP analysis of 2,327 combined software ratings.

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 Private Data SAJJ Mediterranean collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics