fix problems on Navisphere Carrier [iphone]

​

—— Run into issues on Navisphere Carrier? Get help pending when official support gets back to you!

Navisphere Carrier
Info:
company: C.H. Robinson Worldwide, Inc.
: https://www.chrobinson.com/en/us/Contact-Us/Connect-with-an-Expert/
: www.chrobinson.com
Chat with our AI-based Navisphere Carrier Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Returns to top of load list after viewing details

Fix: After viewing load details, try using the back button instead of the home button to return to the load list. This may help maintain your pos... ⇲
 
Customization issue

No option to sort loads

Fix: Check if there are any filters or sorting options available in the app's load list section. Sometimes, sorting options are hidden in a dropd... ⇲

Requires trailer type selection every time

Fix: If the app allows, set a default trailer type in the settings to avoid selecting it each time. Look for a 'Preferences' or 'Settings' sectio... ⇲
 
Search issue

Search filters are misleading

Fix: When using search filters, try to combine multiple filters to narrow down results more effectively. For example, use both location and load... ⇲
 
Bugs issue

Tracking issues with the app

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to tracking. Go to the App Store, search for Navisp... ⇲
 
Filters issue

Inconsistent pickup date filtering

Fix: When filtering by pickup date, double-check the date format you are using. Ensure it matches the app's requirements (e.g., MM/DD/YYYY). OR... ⇲

No loads displayed after certain filters

Fix: Try resetting all filters to see if loads appear without any restrictions. This can help identify if a specific filter is causing the issue.... ⇲
 
Notifications issue

No option to save different lanes for notifications

Fix: Check the app settings for any notification preferences. If available, set up notifications for specific lanes manually each time you need t... ⇲

No alerts for new loads

Fix: Go to the app settings and ensure that notifications are enabled for new loads. This may be under 'Notifications' or 'Alerts' in the setting... ⇲
 
Features issue

Lack of map feature for pickups and deliveries

Fix: Use a separate mapping application (like Google Maps or Apple Maps) to input the pickup and delivery addresses for navigation. This can prov... ⇲
 
Crashes issue

Navisphere Carrier crashes or logs out unexpectedly

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR If the app... ⇲
 
Visibility issue

Limited load visibility despite available freight

Fix: Check your app settings to ensure you have the correct permissions and filters set to view all available loads. Sometimes, settings can limi... ⇲
 
Information issue

Mixed information on team loads

Fix: When viewing team loads, cross-reference the information with other team members to confirm details. This can help clarify any discrepancies... ⇲
 
Support issue

Slow response times from customer service

Fix: If customer service is slow, try using alternative communication methods such as email or social media, which may yield faster responses.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.8%

Bad experience
7.4%

Neutral
2.8%

~ from our NLP analysis of 5,692 combined software ratings.

 Switch to these Alternatives:
CoyoteGO
Carrier 360 by J.B. Hunt
RXO Drive: Free Load Board
Convoy
TQL Carrier Dashboard
LandstarOne®
TruckSmarter Load Board & Fuel
Schneider FreightPower®
Truckstop Go
MySpot Driver

 Private Data Navisphere Carrier collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics