—— Run into issues on HD Player? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPad: Press and hold the power button until you see the 'slide to power off' option. Slide it to turn off your device, then... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as in-app purchases require connectivity to the App Store.... ⇲
Fix: 1. Ensure you are using the correct version: Double-check that you have downloaded the paid version of HD Player and not the free version. Y... ⇲
Fix: 1. Check the volume settings: Ensure that the volume on your device is turned up and not muted. You can adjust the volume using the physical... ⇲
Fix: 1. Convert files: Use a video converter app to convert your files to a compatible audio codec (like AAC) before importing them into HD Playe... ⇲
Fix: 1. Convert files: Use a video converter app to convert your DTS audio files to a supported format (like AAC) before importing them into HD P... ⇲
Fix: 1. Restart the app: Close HD Player completely and reopen it. This can sometimes resolve minor interface issues. 2. Update the app: Check f... ⇲
Fix: 1. Adjust subtitle settings: Go to the settings in HD Player and look for subtitle options. Adjust the font size, color, or background to im... ⇲
Fix: 1. Restart your device: A simple restart can often resolve playback issues that arise after an update. 2. Clear app cache: Go to Settings >... ⇲
Fix: 1. Create playlists: Use the playlist feature in HD Player to organize your videos by creating different playlists for different categories... ⇲
Fix: 1. Explore the app settings: Go to the settings menu in HD Player and look for any help or FAQ sections that may provide more detailed instr... ⇲
Fix: 1. Restart the app: Close HD Player completely and reopen it. This can sometimes resolve temporary glitches that cause crashes during playli... ⇲
Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and ensure that 'True Tone' and 'Night Shift' are turned off while watchin... ⇲