fix problems on KPA Flex [iphone]

—— Run into issues on KPA Flex? Get help pending when official support gets back to you!

KPA Flex: Safety Management

Info:

company: KPA

: https://help.kpaehs.com

: www.kpaehs.com

Chat with our AI-based KPA Flex Support

🛠️ Common KPA Flex Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Application takes longer to open

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find KPA Flex and tap on it. If there's an option to 'Offload... ⇲

Significant loading delays

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load other apps or... ⇲

Loading issue

Spinning wheel never goes away

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on KPA Flex... ⇲

UI issue

Forms lack a save button

Fix: 1. Use the 'Draft' feature if available: Check if the app has a draft feature that allows you to save your progress without submitting. OR... ⇲

Cannot select multiple pictures at once

Fix: 1. Check for app updates: Sometimes, this feature is added in newer versions. Go to the App Store and see if an update is available. OR 2... ⇲

Missing locations in the app

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that KPA Flex has permission to access your location.... ⇲

Annoying layout for unsafe stops

Fix: 1. Explore layout settings: Check if the app has any customization options for layout or display that can make it more user-friendly. OR... ⇲

Customization issue

Forced to answer irrelevant questions

Fix: 1. Review your profile settings: Sometimes, the app customizes questions based on your profile. Check if you can adjust your settings to red... ⇲

Excessive paperwork required

Fix: 1. Review your processes: Identify which forms are absolutely necessary and see if you can streamline your paperwork by eliminating unnecess... ⇲

Lack of review option before submission

Fix: 1. Check for a preview feature: Look for any option in the app that allows you to preview your entries before submission. OR 2. Create a... ⇲

Slow issue

Slow upload speed

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for uploads. If it's slow, try switching to a di... ⇲

Crashes issue

KPA Flex crashes during refresh

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find KPA Flex, and offload the app to clear cache. Reinstall it afterw... ⇲

Frequent app closures needed

Fix: 1. Restart your iPhone regularly: This can help clear memory and improve app stability. Hold the power button and slide to power off, then t... ⇲

Settings issue

Cannot assign follow-ups by employee groups

Fix: 1. Check user permissions: Ensure that your user role has the necessary permissions to assign follow-ups. You may need to adjust settings in... ⇲

Messages issue

Reports do not send out properly

Fix: 1. Check your email settings: Ensure that the email address linked to the app is correct and that your email account is functioning properly... ⇲

Notifications issue