fix problems on CL6 [iphone]

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—— Run into issues on CL6? Get help pending when official support gets back to you!

CL6
Info:
company: Automobility Distribution
: http://www.carlink6.com/
: www.carlink6.com
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Loading issue

Map does not launch in navigation apps

Fix: 1. Check default navigation settings: Go to Settings > CL6 and ensure that the default navigation app is set correctly. 2. Reinstall the nav... ⇲
 
Installation issue

Lack of installation instructions

Fix: 1. Check the app's help section: Open the CL6 app and look for a help or FAQ section that may provide installation guidance. 2. Online resou... ⇲
 
Compatibility issue

No Siri compatibility

Fix: 1. Use Shortcuts app: Create a custom shortcut using the Shortcuts app to perform specific actions within CL6. 2. Check for updates: Ensure... ⇲

No Siri Shortcuts integration

Fix: 1. Create custom shortcuts: Use the Shortcuts app to create custom commands that can interact with CL6 features. 2. Monitor for updates: Kee... ⇲
 
Features issue

GPS tracking not available from built-in map

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that CL6 has permission to access your location. 2. Restar... ⇲

No way to see alarm timestamps

Fix: 1. Check app settings: Look for any settings related to notifications or alarms that may allow you to view timestamps. 2. Use a log feature:... ⇲

No scheduled start feature

Fix: 1. Use reminders: Set a reminder on your iPhone to manually start the feature at your desired time. 2. Monitor for updates: Keep checking fo... ⇲

No navigation to vehicle location from map

Fix: 1. Check app permissions: Ensure that the CL6 app has permission to access your location. Go to Settings > Privacy > Location Services. 2. U... ⇲
 
Account issue

Main account password does not allow special characters

Fix: 1. Change your password: Create a new password using only letters and numbers. Avoid using special characters. 2. Use a password manager: Co... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Use alternative contact methods: If email is unresponsive, try reaching out via social media or any available chat support on their websi... ⇲
 
Slow issue

Slow GPS refresh

Fix: 1. Ensure good signal: Make sure you are in an open area with a clear view of the sky to improve GPS signal. 2. Restart the app: Close and r... ⇲

Long refresh times with 5G

Fix: 1. Check your 5G settings: Ensure that your iPhone is properly configured to use 5G. Go to Settings > Cellular > Cellular Data Options and s... ⇲
 
Security issue

CL6 sometimes shows vehicle as unlocked

Fix: 1. Manually check vehicle status: If the app shows the vehicle as unlocked, manually check the vehicle to confirm its status. 2. Restart the... ⇲
 
Bugs issue

CL6 requires force-closing to refresh

Fix: 1. Clear app cache: Go to Settings > CL6 and clear the cache if the option is available. 2. Restart your iPhone: A restart can help clear te... ⇲

Frequent false alarms

Fix: 1. Adjust sensitivity settings: If the app has sensitivity settings for alarms, adjust them to reduce false alarms. 2. Check for updates: En... ⇲
 
Network issue

No Wi-Fi connectivity option

Fix: 1. Use mobile data: Ensure that you have a stable mobile data connection to use the app. 2. Monitor for updates: Keep an eye on app updates... ⇲

Inconsistent two-way response

Fix: 1. Check your internet connection: Ensure you have a stable internet connection for better communication with the app. 2. Restart the app: C... ⇲
 
Syncing issue

Timer does not update correctly

Fix: 1. Restart the app: Close and reopen the app to refresh the timer function. 2. Check for updates: Ensure that the app is updated to the late... ⇲
 
Crashes issue

CL6 frequently closes unexpectedly

Fix: 1. Restart your iPhone: A restart can help clear temporary issues causing the app to crash. 2. Update the app: Check for updates in the App... ⇲
 
UI issue

Clunky interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Provide feedback: W... ⇲
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 what users are saying
Good experience
45.2%

Bad experience
43.0%

Neutral
11.8%

~ from our NLP analysis of 263 combined software ratings.

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 Private Data CL6 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics