fix problems on FamilyGo [iphone]

—— Run into issues on FamilyGo? Get help pending when official support gets back to you!

FamilyGo: Locate Your Phone

Info:

company: Softscore UG (haftungsbeschraenkt)

: http://familygo.ai/en

Chat with our AI-based FamilyGo Support

🛠️ Common FamilyGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No SOS button in the app

Fix: While the app may not have a dedicated SOS button, you can create a workaround by using the built-in emergency features on your iPhone. Go t... ⇲

Map accuracy issues

Fix: To improve map accuracy, ensure that your iPhone's location services are enabled. Go to 'Settings' > 'Privacy' > 'Location Services' and mak... ⇲

Network issue

Only tracks phone when close together

Fix: If FamilyGo only tracks the phone when devices are close together, check the app's settings to ensure that location sharing is enabled. Go t... ⇲

Security issue

Fake QR code issue

Fix: If you encounter a fake QR code issue, ensure that you are scanning QR codes from trusted sources only. Avoid scanning codes from unknown or... ⇲

Notifications issue

Push notification only for SOS on iPhones

Fix: To receive more notifications from FamilyGo, check the app's notification settings. Go to 'Settings' > 'Notifications' > 'FamilyGo' and ensu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

18.8%

Neutral

6.3%

~ from our NLP analysis of 32 combined software ratings.

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My Geo — find friends & family

Geonected: Find, Track Friends

Private Data FamilyGo collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

FamilyGO - monthly: $3.99 Members' locations, Geofencing, SOS, Kid Mode
FamilyGO - annual: $39.99 Members' locations, Geofencing, SOS, Kid Mode
FamilyGo annual for KL Users: $34.99 FamilyGo annual subscription for KL users
FaGo - Business GD2106 (an): $49.99 Members' locations, Chat, SOS, Invisible Mode
FaGo - Business GD2106 (mon): $4.99 Members' locations, Chat, SOS, Invisible Mode
FamilyGO - annual GD2106: $39.99 Members' locations, Geofencing, SOS, Kid Mode
FamilyGO - monthly GD2106: $3.99 Members' locations, Geofencing, SOS, Kid Mode
FaGo - Business CW2106 (an): $49.99 Members' locations, Chat, SOS, Invisible Mode
FaGo - Business CW2106 (mon): $4.99 Members' locations, Chat, SOS, Invisible Mode
FamilyGO - annual CW2106: $39.99 Members' locations, Geofencing, SOS, Kid Mode