fix problems on Litchi [iphone]

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—— Run into issues on Litchi ? Get help pending when official support gets back to you!

Litchi for DJI Drones
Info:
company: VC Technology Ltd
: https://flylitchi.com/help
: flylitchi.com
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UI issue

Waypoint editing window obstructs view of waypoints

Fix: 1. Zoom out on the map to get a better overview of the waypoints. You can do this by pinching the screen with two fingers. 2. Try rotating y... ⇲

No clear direction indicator for remote orientation

Fix: 1. Use the compass feature in the app to help orient yourself and the drone. 2. Familiarize yourself with the drone's orientation by practic... ⇲
 
Gameplay issue

Limited maximum speed in certain modes

Fix: 1. Check the settings in the app to see if there is a speed limit set for the current flight mode. Adjust it if possible. 2. Ensure that you... ⇲
 
Bugs issue

Inaccurate return-to-home functionality

Fix: 1. Ensure that the home point is set correctly before takeoff. You can do this by checking the GPS signal strength and confirming the home p... ⇲

Inconsistent performance in waypoint mode

Fix: 1. Ensure that the waypoints are spaced appropriately. Too close together can cause performance issues. 2. Check the drone's GPS signal stre... ⇲
 
Storage issue

SD card formatting issues

Fix: 1. Try formatting the SD card using your computer. Insert the card into a card reader, connect it to your computer, and format it to FAT32.... ⇲
 
Notifications issue

No user notification when app closes unexpectedly

Fix: 1. Check your iPhone's settings to ensure that notifications for Litchi are enabled. Go to Settings > Notifications > Litchi and toggle on A... ⇲
 
Account issue

Difficulty in resetting password

Fix: 1. Use the 'Forgot Password' feature in the app to receive a reset link via email. Make sure to check your spam folder if you don't see it i... ⇲
 
Video issue

Video transmission issues with certain devices

Fix: 1. Ensure that both the drone and the device are updated to the latest firmware and app versions. 2. Check the connection between the drone... ⇲
 
Screen issue

Screen rotation issues when connecting remote

Fix: 1. Check your iPhone's settings to ensure that screen rotation is enabled. Go to Settings > Display & Brightness and toggle on Rotation Lock... ⇲
 
Support issue

Lack of customer feedback incorporation

Fix: 1. Regularly check for app updates, as developers may address user feedback in new releases. 2. Engage with community forums or user groups... ⇲
 
Customization issue

No option to toggle LED lights on FPV screen

Fix: 1. Check the app settings to see if there is an option to control LED lights. Sometimes these settings are hidden under advanced options. 2.... ⇲
 
Tracking issue

Tracking square expands unnecessarily

Fix: 1. Try recalibrating the tracking feature by reselecting the subject and adjusting the tracking settings. 2. Ensure that the subject remains... ⇲
 
Settings issue

Litchi requires drone to be within range for gimbal settings

Fix: 1. Ensure that you are within the operational range of the drone when attempting to adjust gimbal settings. 2. If you need to adjust setting... ⇲
 
Camera issue

Camera cuts out intermittently during tracking

Fix: 1. Check the camera's connection to the drone and ensure that all cables are secure. 2. Restart the app and the drone to reset any temporary... ⇲
 
Compatibility issue

Limited functionality compared to DJI Go 4

Fix: 1. Familiarize yourself with the features available in Litchi and explore any tutorials or guides that can help you maximize its capabilitie... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
7.9%

Neutral
3.5%

~ from our NLP analysis of 2,084 combined software ratings.

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 Private Data Litchi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics