Fix Careem errors on iphone

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Notifications
Delayed notifications for driver arrival

🛠️ Check your notification settings to ensure that notifications are enabled for the app. Go to Setting... show fix »
Spam notifications for promotions

🛠️ Adjust your notification settings within the app to limit promotional notifications. This can often... show fix »
No option to switch off promotional notifications

🛠️ Check the app's settings for any options related to notifications. Some apps allow you to customize... show fix »
 
Support
Poor customer support response

🛠️ Utilize the app's help or FAQ section to find solutions to common issues, which can often resolve pr... show fix »
Lack of communication between departments

🛠️ Document your interactions with the app's support, including dates, times, and the nature of the com... show fix »
 
Payments
High fares with no clear justification

🛠️ Check for any surge pricing notifications in the app, which can explain higher fares during peak tim... show fix »
Difficulty in adding payment methods

🛠️ Ensure that your payment method details are entered correctly, including card number, expiration dat... show fix »
Outstanding balance for canceled rides

🛠️ Review the app's cancellation policy to understand any fees associated with cancellations. This can... show fix »
 
Service
Inconsistent service quality from drivers

🛠️ Rate your driver after each ride and provide specific feedback. This can help improve service qualit... show fix »
Limited service range

🛠️ Check the app's service area map to understand the coverage and plan your trips accordingly. This ca... show fix »
Rude or aggressive driver behavior

🛠️ If you feel safe, calmly address the issue with the driver during the ride. Sometimes, a polite conv... show fix »
Drivers taking longer routes

🛠️ Use the app's feature to suggest a preferred route to the driver at the start of the ride. This can... show fix »
Poor air conditioning in vehicles

🛠️ Politely request the driver to adjust the air conditioning settings if the temperature is uncomforta... show fix »
Drivers not following customer instructions

🛠️ Clearly communicate your instructions to the driver at the start of the ride and confirm that they u... show fix »
 
Orders
Issues with order accuracy and refunds

🛠️ Double-check your order details before confirming to ensure accuracy. This includes checking the ite... show fix »
Missing items in orders

🛠️ Check your order receipt immediately upon delivery to ensure all items are present. Report any missi... show fix »
 
Bugs
App does not allow cancellation before restaurant acceptance

🛠️ Double-check your order details before placing it to minimize the need for cancellations. OR If y... show fix »
 
UI
Confusing user interface after updates

🛠️ Take some time to explore the updated interface and familiarize yourself with any new features or ch... show fix »
Inability to pin exact pickup location

🛠️ Use the app's map feature to manually adjust the pin location by dragging it to the desired spot. Th... show fix »
Lack of driver and vehicle details on app

🛠️ Check the app's settings or profile section to ensure that you have enabled the display of driver an... show fix »
 
Login
Technical issues with login

🛠️ Ensure that you are entering the correct login credentials. If you have forgotten your password, use... show fix »
 
Tracking
Inability to track current rides or orders

🛠️ Ensure that your internet connection is stable, as tracking features require a reliable connection.... show fix »
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 Contact Support
Developer:
Careem
Email:
  https://www.careem.com
Website:
🌐 www.careem.com
Terms/Privacy:
⚔️ https://www.careem.com/en-AE/privacy-policy
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 Private Data Careem collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
90.7%

Negative experience
6.4%

Neutral
2.9%

~ from our NLP analysis of 172,710 combined software ratings.