fix problems on Ooredoo TV [iphone]

—— Run into issues on Ooredoo TV? Get help pending when official support gets back to you!

Ooredoo TV

Info:

company: Ooredoo

: http://www.ooredoo.qa

: www.ooredoo.qa

Chat with our AI-based Ooredoo TV Support

🛠️ Common Ooredoo TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Volume buttons disappeared

Fix: Check if the volume buttons are disabled in the app settings. Open Ooredoo TV, go to Settings, and look for any options related to volume co... ⇲

Unable to login with phone number or account name

Fix: Ensure that you are entering the correct phone number or account name. Double-check for any typos or incorrect formatting. If you are using... ⇲

Network issue

Channels not broadcasting

Fix: Check your internet connection. Ensure that your device is connected to a stable Wi-Fi network. You can test this by trying to load a differ... ⇲

Bein Sport channels not available

Fix: Check your subscription plan to ensure it includes Bein Sport channels. Review your account settings in the app for details. OR Refresh t... ⇲

Inability to use outside Doha

Fix: Check the app's terms of service to confirm geographical restrictions. If it’s limited to Doha, consider using it only within that area. O... ⇲

World Cup channels not appearing

Fix: Verify your subscription plan to ensure it includes access to World Cup channels. Check your account settings in the app for details. OR... ⇲

Bugs issue

Frequent resets required

Fix: Check for app updates. Go to the App Store, search for Ooredoo TV, and see if there is an update available. Updating the app can fix bugs th... ⇲

Full of bugs

Fix: Regularly check for app updates in the App Store, as updates often include bug fixes and improvements. OR Consider reinstalling the app t... ⇲

Account issue

Subscription cancellation planned

Fix: Review your subscription settings. Open the app, go to your account settings, and check your subscription status. If you wish to cancel, fol... ⇲

Removed channels

Fix: Check for any announcements regarding channel changes from Ooredoo. Visit their website or social media for updates on channel availability.... ⇲

Cannot view Bein Sport package in app

Fix: Check your subscription plan to ensure it includes the Bein Sport package. Review your account settings in the app for details. OR Refres... ⇲

Audio issue

No sound during video playback

Fix: Check the mute settings on your device. Ensure that your iPhone is not muted and the volume is turned up. You can also check the app's volum... ⇲

Inability to change volume

Fix: Check the app settings for any volume control options. Open Ooredoo TV, go to Settings, and look for volume control settings to adjust. OR... ⇲

Compatibility issue

Cannot watch movies on phone

Fix: Ensure that you have a valid subscription that includes movie access. Check your account details in the app to confirm your subscription pla... ⇲

Not compatible with iOS 16

Fix: Check for app updates. Go to the App Store and see if there is a newer version of Ooredoo TV that is compatible with iOS 16. OR If the ap... ⇲

Not functional in Qatar

Fix: Check your internet connection. Ensure you are connected to a stable network, as connectivity issues can affect app functionality. OR Try... ⇲

No support for Android

Fix: If you have access to an iOS device, consider using that for Ooredoo TV until Android support is available. OR Keep an eye on updates fro... ⇲

UI issue

Cannot enlarge live TV to full screen

Fix: Look for a full-screen icon on the video player interface. Tap on it to switch to full-screen mode. If it’s not visible, try rotating your d... ⇲

Remote control option missing

Fix: Check if the remote control feature is enabled in the app settings. Open Ooredoo TV, go to Settings, and look for remote control options to... ⇲

Ooredoo TV needs UI improvements

Fix: Provide feedback through the app if there is an option to do so. This can help the developers understand user needs for future updates. OR... ⇲

Settings issue

Unable to save password on Apple TV

Fix: Check your Apple TV settings. Go to Settings > Users and Accounts > Passwords and ensure that the option to save passwords is enabled. OR... ⇲

Features issue

Movies on demand feature unavailable

Fix: Verify your subscription plan to ensure it includes on-demand movies. Check your account settings in the app for details. OR Restart the... ⇲

Freezing issue

Frozen screen and crashes

Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the home button) and swipe Ooredoo TV off the screen to close i... ⇲