fix problems on Halo [iphone]

—— Run into issues on Halo? Get help pending when official support gets back to you!

Halo: Daily Self Care Journal

Info:

company: Perigee

: https://support.halo.app

: halo.app

Chat with our AI-based Halo Support

🛠️ Common Halo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Halo freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the Halo app, and select 'Offload App'. This will remove the... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or an option in the settings menu. 2. If a... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the app's website or social media pages... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Halo and ensure that notifications are enabled. Check that the alert style is set to your preference (Ba... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is not compatible, c... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that can guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Halo is using a lot of battery, limit your usage or cl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Neutral

4.0%

Bad experience

1.3%

~ from our NLP analysis of 876 combined software ratings.

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Private Data Halo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

Halo Premium Therapy Journal: $49.99 Guided journaling sessions curated by experts
Halo Daily Journal Prompts: $29.99 Proven journaling techniques to reduce stress
Journal Prompts - Halo Premium: $6.99 Discover what makes you, you.
Daily Journal - Halo Premium: $39.99 Discover what makes you, you.
Halo Premium: $9.99 Unlock all Halo Premium content
Halo Premium Therapy Journal: $4.99 Identify triggers & learn coping techniques
Halo Premium: $19.99 Unlock all Halo Premium content
Halo Premium: $59.99 Dive deeper, unlock courses and gain insights
Halo Premium Daily Journal: $9.99 Dive deeper, unlock courses and gain insights
Halo Premium: $3.49 Unlock all Halo Premium content