fix problems on CGTN Now [iphone]

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—— Run into issues on CGTN Now? Get help pending when official support gets back to you!

CGTN Now
Info:
company: MEDIALINKS TV, LLC
: https://www.cgtnnow.com/help
: www.cgtnnow.com
Chat with our AI-based CGTN Now Support
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Downloads issue

Limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download icon next to videos or streams. 2. If availab... ⇲
 
Video issue

Inconsistent video quality

Fix: 1. Adjust the video quality settings within the app if available. Look for a settings icon during playback to change the quality. 2. Ensure... ⇲
 
Crashes issue

Frequent crashes during use

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲
 
Search issue

Poor search functionality

Fix: 1. Use specific keywords or phrases when searching to improve results. Avoid using vague terms. 2. Try using filters if available to narrow... ⇲
 
Compatibility issue

Limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store. Ensure your device meets the minimum requirements. 2. If you have an older d... ⇲
 
Customization issue

Lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options available. Sometimes, features are not immediately visible.... ⇲
 
Support issue

Inadequate customer support

Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check the app's website for additional resources or comm... ⇲
 
Network issue

High data usage

Fix: 1. Change the app settings to reduce data usage, if available. Look for options to limit streaming quality or download content over Wi-Fi on... ⇲
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 what users are saying
Good experience
100.0%

Bad experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 11 combined software ratings.

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 Private Data CGTN Now collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics