fix problems on Sony [iphone]

—— Run into issues on Sony ? Get help pending when official support gets back to you!

Sony | Auto Play

Info:

company: Sony Corporation

: https://www.sony.net/autoplay_help

Chat with our AI-based Sony Support

🛠️ Common Sony Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sony crashes during registration

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Sony does not work in the background

Fix: 1. Go to Settings > Auto Play and ensure that Background App Refresh is enabled. This allows the app to run in the background. 2. Check if... ⇲

Ads issue

Auto play redirects to App Store

Fix: 1. Ensure that you have the latest version of the Auto Play app installed. Go to the App Store, tap on your profile icon, and check for upda... ⇲

Crashes issue

Calendar page causes app to shut off

Fix: 1. Clear the app's cache by deleting and reinstalling the Auto Play app. This can help eliminate any corrupted data causing the crash. 2. C... ⇲

Search issue

No search function for registering locations

Fix: 1. Use the map feature to manually navigate to the desired location instead of searching. Zoom in and out to find the location visually. 2.... ⇲

Syncing issue

Sony settings do not sync between devices

Fix: 1. Ensure that you are logged into the same Apple ID on both devices. Go to Settings > [Your Name] to check. 2. Enable iCloud for the Auto... ⇲

Compatibility issue

Auto play requires app instead of being built-in

Fix: 1. Familiarize yourself with the app's features and settings to maximize its functionality. Check the app's help section for tips on usage.... ⇲

Registration issue

Difficult to register locations without being present

Fix: 1. Use the map feature to drop a pin at the desired location and save it for later registration. 2. If you have access to the location's co... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.6%

Bad experience

10.1%

Neutral

2.4%

~ from our NLP analysis of 169 combined software ratings.

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Private Data Sony collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics