fix problems on Zola [iphone]

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—— Run into issues on Zola? Get help pending when official support gets back to you!

Zola - Wedding Planner
Info:
company: Zola, Inc.
: https://help.zola.com/
: www.zola.com
Chat with our AI-based Zola Support
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Payments issue

Overpriced items in store

Fix: Compare prices with other wedding registry services or local stores. If you find similar items at lower prices, consider adding those to you... ⇲

Invalid gift card issues

Fix: Double-check the gift card code you are entering for any typos. Ensure that you are entering it exactly as it appears, including any dashes... ⇲

High fees for cash funds

Fix: Review the terms and conditions for cash funds to understand the fees involved. This can help you decide if it's worth using this feature or... ⇲
 
UI issue

Mobile RSVP display issues

Fix: Clear the app cache by going to your iPhone settings, selecting Zola, and choosing 'Clear Cache' if that option is available. This can help... ⇲

Clunky gift tracking process

Fix: Familiarize yourself with the app's features by reviewing any tutorials or help sections available in the app. This can help you navigate th... ⇲

Difficult RSVP for unknown guests

Fix: Create a separate RSVP link for unknown guests and share it directly with them. This can simplify the process for those who may not have acc... ⇲

Awkward gift shipping process

Fix: Communicate clearly with your guests about the shipping process, including any necessary details they need to know when sending gifts. OR... ⇲
 
Ads issue

Pushy marketing tactics

Fix: Adjust your notification settings within the app. Go to Settings > Notifications and customize what types of notifications you want to recei... ⇲
 
Privacy issue

Removed negative reviews

Fix: If you notice that your review has been removed, try posting it again with a focus on constructive feedback. This may help it stay visible l... ⇲
 
Messages issue

Inconsistent message delivery

Fix: Check your internet connection to ensure that it is stable. A weak connection can lead to issues with message delivery. OR Try restarting... ⇲
 
Inventory issue

Registry items frequently out of stock

Fix: Regularly check the app for restocks or new items. You can also set alerts for specific items if the app has that feature. OR Consider ad... ⇲
 
Compatibility issue

Inability to print non-Latin text

Fix: Try using a different text editor or word processor that supports non-Latin characters, then copy and paste the text into Zola if the app al... ⇲
 
Bugs issue

Zola bugs and login issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates.... ⇲
 
Customization issue

Limited filtering options for guest list

Fix: Utilize any available sorting features within the guest list to organize guests by categories such as RSVP status or alphabetical order. O... ⇲
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 what users are saying
Good experience
98.5%

Neutral
0.8%

Bad experience
0.7%

~ from our NLP analysis of 81,038 combined software ratings.

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Paperless Post: Invitations

 Private Data Zola collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Seating Chart: $14.99 Unlock the seating chart tools
  2. Seating Chart: $14.99 Unlock the seating chart tools
  3. Premium SMS: $59.99 Send SMS messages to your wedding guests
  4. Premium SMS: $59.99 Send SMS messages to your wedding guests