—— Run into issues on Pure Plat? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the estimated delivery time provided at the time of order. If it has passed, track your order through the app to see its current statu... ⇲
Fix: Look for any available promotions or discounts on delivery fees within the app. Sometimes, there are special offers for first-time users or... ⇲
Fix: Review your order history to identify patterns in fulfillment issues. If certain items are frequently delayed or canceled, consider avoiding... ⇲
Fix: Utilize the app's FAQ section for common issues, which may provide immediate answers without needing to wait for customer support. OR If... ⇲
Fix: Before placing an order, check the availability of items. If an item is marked as low stock, consider finding alternatives or ordering from... ⇲
Fix: Compare prices of the same items across different platforms or retailers to ensure you are getting the best deal. Use price comparison websi... ⇲
Fix: Before confirming your order, review the total cost breakdown, including any transport fees. This can help you avoid surprises at delivery.... ⇲
Fix: Keep an eye on the app for any promotional events or seasonal sales that may include free shipping offers. These are often advertised promin... ⇲
Fix: Try using specific keywords or filters when searching for items to improve search results. Avoid vague terms and be as precise as possible.... ⇲
Fix: If the back button is unresponsive, try restarting the app. Close it completely and reopen it to see if the issue resolves itself. OR If... ⇲