fix problems on Chatrandom [iphone]

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—— Run into issues on Chatrandom? Get help pending when official support gets back to you!

Chatrandom - Live Cam Chat App
Info:
company: Small World Media LLC
: https://chatrandom.app/contactus/
Chat with our AI-based Chatrandom Support
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Account issue

Frequent and unjustified bans

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. If you believe the ban is unjustified, docume... ⇲
 
Payments issue

Forced payment for basic features

Fix: Check if there are any free alternatives or features within the app that you may not be utilizing. Sometimes, apps offer limited free trials... ⇲

Subscription issues

Fix: Check your subscription status by going to Settings > [your name] > Subscriptions on your iPhone. Ensure that your payment method is up to d... ⇲
 
Bugs issue

Inadequate reporting system

Fix: When encountering inappropriate behavior or content, take screenshots and document the incident. Use any available reporting features in the... ⇲
 
Filters issue

Filters do not work

Fix: Try restarting the app to see if that resolves the filter issue. Sometimes, a simple restart can fix temporary glitches. If the problem pers... ⇲
 
Settings issue

Inconsistent gender selection

Fix: When selecting gender preferences, ensure that you are saving your settings properly. After making changes, navigate away from the settings... ⇲
 
Network issue

Chatrandom skips connections

Fix: Check your internet connection to ensure it is stable. A weak or intermittent connection can cause the app to skip connections. Try switchin... ⇲
 
Security issue

Fake user profiles

Fix: Be cautious when interacting with users. If you suspect a profile is fake, avoid engaging with them and report the profile using the app's r... ⇲
 
Privacy issue

Excessive nudity exposure

Fix: If you encounter excessive nudity, use the reporting feature to flag inappropriate content. Provide details about the incident to help the m... ⇲
 
Support issue

Lack of customer support

Fix: Check the app for any help or FAQ sections that may provide answers to common issues. Sometimes, user guides or community forums can also of... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
60.0%

Bad experience
32.4%

Neutral
7.6%

~ from our NLP analysis of 577 combined software ratings.

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 Private Data Chatrandom collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Chatrandom PLUS: $6.99 Chatrandom PLUS includes additional features
  2. Chatrandom PLUS: $19.99 Chatrandom PLUS includes additional features
  3. Back to Chat: $12.99 Go back to chat now by paying a one-time fee
  4. Chatrandom PLUS: $89.99 Chatrandom PLUS includes additional features