fix problems on Explore Shenzhen [iphone]

—— Run into issues on Explore Shenzhen? Get help pending when official support gets back to you!

Explore Shenzhen

Info:

company: ExploreMetro

: https://feedback.exploremetro.com/

: www.exploremetro.com

Chat with our AI-based Explore Shenzhen Support

🛠️ Common Explore Shenzhen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Outdated metro lines

Fix: Check for updates within the app. Open the Explore Shenzhen app, go to the settings menu, and look for an option to check for updates. If an... ⇲

Missing new stations

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Explore Shenzhen, and see if there is an update avail... ⇲

Updates issue

Lagging behind in map updates

Fix: Clear the app's cache to improve performance. Go to your iPhone's Settings, scroll down to Explore Shenzhen, and select 'Clear Cache' if the... ⇲

Bugs issue

Unusable at times

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection. If the app is still unusable, try restartin... ⇲

Ads issue

Frequent review prompts

Fix: Adjust the app's notification settings. Go to your iPhone's Settings, scroll down to Explore Shenzhen, and toggle off notifications if you f... ⇲