fix problems on PromptApp [iphone]

—— Run into issues on PromptApp? Get help pending when official support gets back to you!

PromptApp: AI Image Generator

Info:

company: AI Research Group Limited

: https://promptaiapp.com/contact

Chat with our AI-based PromptApp Support

🛠️ Common PromptApp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PromptApp only supports portrait mode

Fix: Unfortunately, if the app is designed only for portrait mode, there is no way to change this setting. However, you can try using the app in... ⇲

Gems can only be obtained through sharing or purchasing

Fix: To maximize your gem collection, focus on sharing your creations on social media platforms as often as possible. This will help you earn gem... ⇲

Bugs issue

Unusable due to missing gems and lost history

Fix: If you are missing gems, check if you have any pending actions that could earn you gems, such as sharing or completing tasks. If you have lo... ⇲

Performance issue

Inconsistent performance and accuracy

Fix: To improve performance, ensure that your device is updated to the latest iOS version. Close any background apps that may be consuming resour... ⇲

Updates issue

Error message for version update despite using latest version

Fix: Clear the app cache by going to your device settings, selecting the app, and choosing to clear cache or data. This can help resolve any disc... ⇲

Ads issue

Ads cannot be escaped, wasting gems

Fix: To minimize the impact of ads, try to time your gem usage strategically. Use gems when you are sure you will not encounter ads, or save them... ⇲

Ads cannot be skipped on newer iPhones

Fix: If ads cannot be skipped, try to use the app during times when you can afford to watch the ads without interruption. This way, you can still... ⇲

Payments issue

Purchased gems not loading into account

Fix: Check your internet connection to ensure it is stable. Sometimes, a poor connection can prevent purchases from being processed correctly. If... ⇲

Subscription upgrade option not available

Fix: Check your current subscription status in the app settings. If the upgrade option is not visible, try logging out and back in to refresh you... ⇲

Confusing tiered subscription model

Fix: Take time to review the subscription options in detail. Write down the features included in each tier to help clarify which one best suits y... ⇲

Gameplay issue

Limited usage of gems for features

Fix: Prioritize which features are most important to you and allocate your gems accordingly. Focus on using gems for features that will enhance y... ⇲

Loading issue

PromptApp fails to load and gives errors

Fix: Ensure that your app is updated to the latest version. If it is, try restarting your device to clear any temporary glitches that may be caus... ⇲

UI issue

Missing publish button

Fix: Check if you are logged into your account properly. Sometimes, features may be hidden if you are not fully authenticated. OR If the butto... ⇲

Slow issue

Drawing tool lags behind user input

Fix: Ensure that your device is not running low on memory. Close any unnecessary apps running in the background to free up resources. OR If th... ⇲

Login success message does not lead to app startup

Fix: If you receive a login success message but the app does not start, try force-closing the app and reopening it. This can sometimes resolve st... ⇲

Customization issue

Excessive word restrictions

Fix: Familiarize yourself with the app's guidelines regarding word usage. This can help you avoid using restricted words and improve your experie... ⇲

Network issue

Inconsistent server performance

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if performance... ⇲

Storage issue

Limited saving options for images

Fix: Explore the app settings to see if there are any options to change the default saving location or format for images. OR If saving options... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.1%

Bad experience

12.8%

Neutral

5.0%

~ from our NLP analysis of 755 combined software ratings.

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Private Data PromptApp collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

Pro: $26.99 1500 Gems, All Features
50 Gems: $3.99 50 Image Generations
Plus: $11.99 300 Gems, Advanced Features
250 Gems: $9.99 250 Image Generations
900 Gems: $19.99 900 Image Generations
Premium: $18.99 800 Gems, Advanced Features
1800 Gems: $41.99 1800 Image Generations
3000 Gems: $79.99 3000 Image Generations
10000 Gems: $259.99 10000 Image Generations