fix problems on The Gospel Coalition [iphone]

—— Run into issues on The Gospel Coalition? Get help pending when official support gets back to you!

The Gospel Coalition

Info:

company: The Gospel Coalition INC.

: https://help.subsplash.com

: subsplash.com

Chat with our AI-based The Gospel Coalition Support

🛠️ Common The Gospel Coalition Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No search feature for articles

Fix: While the app currently lacks a search feature, you can use the 'Explore' or 'Categories' section to browse through articles by topic. This... ⇲

Full article titles not visible

Fix: To view full article titles, try rotating your device to landscape mode. This often provides more screen space and may display longer titles... ⇲

Loading issue

Content not loading consistently

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If the problem con... ⇲

Audio issue

Sermons/podcasts not playing

Fix: Check your device's volume settings and ensure that the app is not muted. If the volume is fine, try closing the app completely and reopenin... ⇲

Syncing issue

Inconsistent article syncing

Fix: Make sure you are logged into the same account on all devices. If you are using multiple devices, syncing issues can occur if you are not lo... ⇲

Customization issue

No share feature for articles

Fix: As a workaround, you can take a screenshot of the article and share the image via your preferred messaging or social media app. This allows... ⇲

No option to copy text from articles

Fix: As a workaround, you can take a screenshot of the article text you want to copy. This allows you to save the information visually, even if y... ⇲

No way to view articles in web browser

Fix: If the app does not allow you to open articles in a web browser, try copying the article title and searching for it directly in your preferr... ⇲

UI issue

Moving banner issues

Fix: If the moving banner is distracting, try tapping on it to pause or stop the movement if that option is available. If not, consider adjusting... ⇲

Toolbar sensitivity issues while reading

Fix: Adjust your reading position or grip on the device to see if that helps with sensitivity. Sometimes, the way you hold the device can affect... ⇲

Links issue

Articles redirecting incorrectly

Fix: If you encounter incorrect redirects, try clearing the app's cache as mentioned earlier. This can help resolve any temporary issues with lin... ⇲

Updates issue

Sections not updating

Fix: To force the app to refresh, pull down on the main feed to refresh the content. This can help in updating sections that may not be displayin... ⇲

Compatibility issue