fix problems on InSitu Sales [iphone]

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—— Run into issues on InSitu Sales? Get help pending when official support gets back to you!

inSitu Sales
Info:
company: inSitu Mobile Software
: https://insitusales.zendesk.com
: www.insitusales.com
Chat with our AI-based inSitu Sales Support
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Screen issue

error screen flickering

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the flickering. 2. Check for any available updates for the app i... ⇲
 
Syncing issue

sync issues

Fix: 1. Ensure that you have a stable internet connection. Sync issues often arise from poor connectivity. 2. Manually trigger a sync by going t... ⇲
 
Payments issue

inability to complete sales

Fix: 1. Check if all required fields in the sales form are filled out correctly. Missing information can prevent completion. 2. Restart the app... ⇲
 
Support issue

slow customer support response

Fix: 1. Check the app for any self-help resources, FAQs, or community forums that may provide answers to your questions. 2. Document your issues... ⇲

customer service unresponsiveness

Fix: 1. Utilize the app's help section or user manual for immediate assistance with common issues. 2. Reach out through multiple channels (email... ⇲
 
Features issue

shallow platform functionality

Fix: 1. Explore the app's settings and features thoroughly to ensure you are utilizing all available tools. 2. Look for third-party integrations... ⇲

promised features not working

Fix: 1. Check the app's update logs or release notes to see if the features have been implemented in a recent update. 2. Ensure that you are usi... ⇲
 
Bugs issue

bugs and lack of accountability

Fix: 1. Keep the app updated to the latest version, as updates often fix bugs. 2. Document any bugs you encounter with screenshots and detailed... ⇲

mixed stock product counts

Fix: 1. Regularly audit your inventory to ensure that stock counts are accurate. 2. Check for any recent updates or changes in the app that may... ⇲

accounting errors

Fix: 1. Double-check all entries for accuracy and ensure that all transactions are recorded correctly. 2. Reconcile your accounts regularly to c... ⇲

invoicing errors on iOS

Fix: 1. Double-check all invoice details for accuracy before sending. Ensure that all required fields are filled out. 2. Restart the app and try... ⇲
 
Login issue

connection errors on login

Fix: 1. Verify your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Ensure that you are entering... ⇲
 
Compatibility issue

incompatibility with dex cable

Fix: 1. Check if there are any specific settings in the app that need to be adjusted for compatibility with the dex cable. 2. Ensure that your d... ⇲
 
Network issue

frequent disconnections

Fix: 1. Ensure that your device's software is up to date. Go to Settings > General > Software Update. 2. Check your network settings. Go to Sett... ⇲
 
UI issue

map view location issues

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it is set to 'While Usi... ⇲
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 what users are saying
Good experience
82.4%

Bad experience
10.9%

Neutral
6.7%

~ from our NLP analysis of 386 combined software ratings.

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 Private Data inSitu Sales collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History