fix problems on Transfix [iphone]

—— Run into issues on Transfix? Get help pending when official support gets back to you!

Transfix

Info:

company: Transfix, Inc.

: http://transfix.io/

: transfix.io

Chat with our AI-based Transfix Support

🛠️ Common Transfix Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Transfix freezes while scrolling and refreshing

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲

Cannot add photo for proof of delivery

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos. Find Transfix and ensure it has permission to access your photos. If it’s set t... ⇲

Search issue

Load board search functionality is limited

Fix: 1. Use filters effectively: When searching for loads, utilize all available filters (e.g., location, load type, date) to narrow down your se... ⇲

Lumper fee information is not readily available

Fix: 1. Check the app's help or FAQ section: Sometimes, information about fees can be found in the app's support or help section. Look for a 'Hel... ⇲

Slow issue

Takes too long to search for loads

Fix: 1. Optimize your search criteria: Use specific filters and keywords to narrow down your search. Avoid broad searches that may return too man... ⇲

Battery issue

Uses too much phone battery for tracking

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services. Find Transfix and set it to 'While Using the App' instead of 'Alw... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.6%

Neutral

1.9%

Bad experience

1.4%

~ from our NLP analysis of 4,328 combined software ratings.

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Private Data Transfix collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics