fix problems on Firefly Airlines [iphone]

—— Run into issues on Firefly Airlines? Get help pending when official support gets back to you!

Firefly Airlines

Info:

company: MALAYSIA AIRLINES BERHAD

: https://www.fireflyz.com.my/contact-us/contact-info

: www.fireflyz.com.my

Chat with our AI-based Firefly Airlines Support

🛠️ Common Firefly Airlines Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Firefly Airlines update loop issue

Fix: 1. Restart the app: Close the Firefly Airlines app completely by swiping it away in the app switcher. Then, reopen the app to see if the upd... ⇲

Outdated app design

Fix: 1. Check for updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if an update for Firefly Airline... ⇲

Settings issue

Inability to add details of flights booked elsewhere

Fix: 1. Use the 'Manage Booking' feature: If available, check if the app has a 'Manage Booking' or 'Add Flight' option that allows you to input d... ⇲

Payments issue

Payment processing failures

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲

Updates issue

Firefly Airlines redirects to App Store without available update

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app redirection issues. Hold down the power button and slide to power off, t... ⇲

iOS app malfunctions after update

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Reinstall the app: Go to Settings > Fire... ⇲

Slow issue

Slow performance compared to mobile web

Fix: 1. Clear app cache: Offload the app by going to Settings > Firefly Airlines and selecting 'Offload App'. Reinstall the app to clear any accu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.2%

Bad experience

9.8%

Neutral

0.0%

~ from our NLP analysis of 92 combined software ratings.

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Private Data Firefly Airlines collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
- Contact Info
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics