fix problems on RIDGID Thermal [iphone]

—— Run into issues on RIDGID Thermal? Get help pending when official support gets back to you!

RIDGID Thermal

Info:

company: RIDGID Software Solutions

: https://www.ridgid.com/us/en/service-and-support

: www.ridgid.com

Chat with our AI-based RIDGID Thermal Support

🛠️ Common RIDGID Thermal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RIDGID Thermal does nothing

Fix: 1. Restart the App: Close the RIDGID Thermal app completely by swiping it away from the app switcher. Then, reopen the app to see if it func... ⇲

requires thermal attachment

Fix: 1. Ensure Proper Connection: Make sure that the thermal attachment is securely connected to your iPhone. Check for any debris or damage on t... ⇲

Camera issue

cannot take photos

Fix: 1. Check Permissions: Go to Settings > Privacy > Camera and ensure that the RIDGID Thermal app has permission to access your camera. If not,... ⇲

connection issues with camera

Fix: 1. Check Connection: Ensure that the thermal attachment is securely connected to your iPhone. Disconnect and reconnect it to ensure a proper... ⇲

UI issue

shows pre-existing images

Fix: 1. Clear Cache: If the app has a cache clearing option in its settings, use it to remove old images. 2. Restart the App: Close the app comp... ⇲

Installation issue

unable to uninstall

Fix: 1. Force Quit the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to access the app switcher, then swipe up o... ⇲

Compatibility issue

does not detect heat

Fix: 1. Check Attachment: Ensure that the thermal attachment is properly connected and functioning. If possible, test it with another compatible... ⇲

Uploads issue

cannot upload photos

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure that the RIDGID Thermal app has permission to access your photos. If not,... ⇲

Freezing issue

RIDGID Thermal freezes

Fix: 1. Force Quit the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to access the app switcher, then swipe up o... ⇲

Bugs issue