fix problems on Tree [iphone]

—— Run into issues on Tree? Get help pending when official support gets back to you!

Treefort Music Fest

Info:

company: Treefort Music Fest

: https://treefortmusicfest.com/

: treefortmusicfest.com

Chat with our AI-based Tree Support

🛠️ Common Tree Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Tree only works on WiFi

Fix: Check your mobile data settings. Go to Settings > Cellular and ensure that the Treefort Music Fest app is allowed to use cellular data. If i... ⇲

Schedule feature malfunctions

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older devices) to... ⇲

Bugs issue

Missing venue specific schedules

Fix: Check for any updates to the app. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are update... ⇲

Events missing from 'All Events'

Fix: Refresh the app by pulling down on the event list to reload the data. This can sometimes bring back missing events that were not loaded init... ⇲

UI issue

Redirects out of app for info

Fix: Look for an in-app settings option that allows you to view information without being redirected. Some apps have a setting to keep users with... ⇲

Search issue

Search option inconsistent

Fix: Try using specific keywords or phrases when searching. Sometimes, the search function may not recognize broader terms, so using exact names... ⇲

Freezing issue

Tree freezes while loading schedules

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲

Updates issue

Updates clear preset favorites

Fix: Before updating the app, take a screenshot of your favorites or write them down. After the update, you can manually re-add them to your favo... ⇲

Compatibility issue

Difficulties with older devices

Fix: Check if your device's iOS version is compatible with the latest version of the app. Go to Settings > General > About and check your iOS ver... ⇲