fix problems on Sun NXT [iphone]

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—— Run into issues on Sun NXT ? Get help pending when official support gets back to you!

Sun NXT : Live TV & Movies
Info:
company: SUN TV NETWORK LIMITED
: https://www.sunnxt.com/faq/
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Video issue

Low resolution playback initially

Fix: Manually adjust the video quality settings in the app. Look for a settings icon while the video is playing and select a higher resolution if... ⇲

Inconsistent video quality

Fix: Check your internet connection and ensure it is stable. If you are on Wi-Fi, try switching to a different network or using mobile data to se... ⇲

Playback does not resume from last paused point

Fix: Check if there is an option in the app settings to enable 'Resume Playback' or similar. Make sure this feature is turned on. OR Try loggi... ⇲

Casting feature is broken

Fix: Ensure that both your iPhone and Chromecast are updated to the latest firmware. Sometimes, compatibility issues can arise from outdated soft... ⇲
 
Crashes issue

Sun NXT crashes on iPhone and iPad

Fix: Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update and install any available updates. An outd... ⇲
 
Ads issue

Ads interrupt streaming

Fix: Look for a premium subscription option within the app that may offer an ad-free experience. If available, consider upgrading to avoid interr... ⇲

Long ads are annoying

Fix: Look for a premium subscription option that may offer shorter or no ads. This can enhance your viewing experience significantly. OR Try t... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers to... ⇲
 
Login issue

Login issues with phone number

Fix: Ensure that you are entering the correct phone number format, including the country code. Double-check for any typos or missing digits. OR... ⇲
 
Payments issue

Error when subscribing on iOS

Fix: Check your payment method in the App Store settings. Go to Settings > [your name] > Payment & Shipping and ensure your payment information i... ⇲
 
Updates issue

Sun NXT stuck on update notification

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Frequent app updates do not resolve issues

Fix: Clear the app cache and data if possible. This can help reset any settings that may be causing issues. Go to Settings > Sun NXT and look for... ⇲
 
Compatibility issue

Sun NXT does not open in certain regions

Fix: Use a VPN service to change your location to a region where the app is available. Download a reputable VPN app, connect to a server in a sup... ⇲

Sun NXT does not support certain devices

Fix: Check the app's compatibility list in the App Store to ensure your device meets the requirements. If your device is not supported, consider... ⇲
 
Storage issue

Memory error despite available space

Fix: Restart your iPhone to clear temporary files and free up memory. This can sometimes resolve memory-related errors. OR Check for any other... ⇲
 
Account issue

Sun NXT fails to recognize active subscription

Fix: Log out of your account and log back in. This can refresh your account status and may help the app recognize your subscription. OR Check... ⇲
 
Loading issue

Sun NXT takes too long to load HD content

Fix: Lower the video quality in the app settings to see if that improves loading times. This can help if your internet connection is slow. OR... ⇲
 
Installation issue

Sun NXT requires reinstallation to function

Fix: Before reinstalling, try clearing the app cache and data. This can sometimes resolve issues without needing a full reinstall. OR If the a... ⇲
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 what users are saying
Good experience
64.2%

Bad experience
30.7%

Neutral
5.1%

~ from our NLP analysis of 916 combined software ratings.

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 Private Data Sun NXT collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly subscription plan: $8.69 Enjoy Live TV, Movies, TV Shows for 30 days
  2. Premium Monthly subscription: $10.49 Enjoy Live TV, Movies, TV Shows for 30 days
  3. Premium Annual subscription: $59.99 Enjoy Live TV, Movies, TV Shows for 365 days
  4. Annual subscription plan: $54.00 Enjoy Live TV, Movies, TV Shows for 365 days