fix problems on Pollo Campero, USA [iphone]

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Pollo Campero, USA
Info:
company: Pollo Campero USA
: https://uscampero.olo.com/help/contact
Chat with our AI-based Pollo Campero, USA Support
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UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout. Spend a few minutes exploring the different sections of the app to understand where everything is... ⇲
 
Updates issue

Expired coupons not updated

Fix: Regularly check the app for updates. Ensure you have the latest version of the app installed, as updates may fix issues with expired coupons... ⇲
 
Bugs issue

Cart contents discarded when changing locations

Fix: Before changing locations, take a screenshot of your cart contents. This way, you can easily add the items back if they are removed after th... ⇲

Broken coupon system

Fix: Ensure that you are entering the coupon code correctly, as they are often case-sensitive. Double-check for any spaces or typos. OR If a c... ⇲

Items not added to cart

Fix: Ensure you are tapping the correct button to add items to your cart. Sometimes, the button may be unresponsive due to a glitch, so try tappi... ⇲

Invalid survey coupon

Fix: Double-check the terms and conditions of the survey coupon to ensure it is still valid and applicable to your order. OR If the coupon is... ⇲

No rewards redemption

Fix: Check the app's rewards section to ensure you have enough points or rewards available for redemption. Sometimes, there may be a minimum requ... ⇲
 
Support issue

Poor customer service communication

Fix: Utilize the in-app chat feature if available, as it may provide quicker responses than email or phone support. OR Document your communica... ⇲

Inconsistent customer service

Fix: Keep a record of your interactions with customer service, noting the date, time, and details of the conversation. This can help you identify... ⇲
 
Permissions issue

Pollo Campero, USA requires tracking for access

Fix: Review the app's privacy settings to see if you can limit tracking while still allowing necessary permissions for the app to function proper... ⇲
 
Settings issue

Timer for first-time discount not disclosed

Fix: Check the app's promotions or offers section for any details regarding the first-time discount timer. This information may be listed there.... ⇲
 
Payments issue

Limited payment options

Fix: Check if there are any settings within the app that allow you to add or manage payment methods. Look for a 'Payment' or 'Wallet' section in... ⇲

Pollo Campero, USA shows incorrect purchase amount

Fix: Review your cart before checkout to ensure all items and their prices are correct. If discrepancies occur, try removing and re-adding items.... ⇲

Hidden fees at checkout

Fix: Review the checkout summary carefully before finalizing your order. Look for any breakdown of fees to understand what you are being charged... ⇲

Service fee for pickup orders

Fix: Review the app's terms of service or FAQ section to understand the service fee structure for pickup orders. OR Consider ordering for deli... ⇲
 
Network issue

Pollo Campero, USA frequently says offline

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try toggling airplane mode on and off to... ⇲
 
Crashes issue

Pollo Campero, USA fails to run

Fix: Check for app updates in the App Store. Updating to the latest version can fix bugs that may cause the app to crash. OR If the app contin... ⇲
 
Registration issue

Registration required despite guest option

Fix: If you prefer not to register, ensure you are selecting the guest checkout option correctly. Sometimes, the app may default to registration... ⇲
 
Compatibility issue

Location not available in app

Fix: Ensure that your location services are enabled and that the app has permission to access your location. This can help the app show nearby lo... ⇲

Missing store locations in app

Fix: Ensure that your location services are enabled and that the app has permission to access your location. This can help the app show all avail... ⇲
 
Screen issue

Black screen during payment

Fix: If you encounter a black screen, try closing the app and reopening it. This can sometimes resolve temporary glitches. OR Ensure your devi... ⇲
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 what users are saying
Good experience
53.2%

Bad experience
42.6%

Neutral
4.2%

~ from our NLP analysis of 190 combined software ratings.

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 Private Data Pollo Campero, USA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info