fix problems on Jade Club [iphone]

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—— Run into issues on Jade Club? Get help pending when official support gets back to you!

Jade Club - Members Only
Info:
company: The Lox Club Inc
: https://www.jadeclubapp.com/
: www.jadeclubapp.com
Chat with our AI-based Jade Club Support
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UI issue

Limited visibility of potential matches

Fix: Adjust your search filters to include a wider range of criteria. Go to the search settings and expand your preferences to include more age g... ⇲

Confusing application process

Fix: Take your time to read through each step of the application process carefully. If there are specific sections that are unclear, try to find... ⇲

Only a few profiles shown at a time

Fix: Check if there are any settings that limit the number of profiles displayed. If available, adjust these settings to show more profiles at on... ⇲

Poor user journey for editing profiles

Fix: Take a moment to familiarize yourself with the profile editing interface. If you find it confusing, try to document the steps you take and l... ⇲

Missing heart button in members section

Fix: Check if the heart button is hidden or located in a different part of the interface. Sometimes UI changes can relocate features, so explore... ⇲
 
Security issue

Lack of vetting for accepted users

Fix: Be proactive in reviewing profiles. If you encounter suspicious profiles, use the reporting feature to flag them for review. This can help i... ⇲
 
Bugs issue

Inactivity and no new profiles over weeks

Fix: Engage with the app more frequently by liking profiles or participating in events. Increased activity can sometimes prompt the app to show y... ⇲

Buggy user experience

Fix: Ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available updates to fix bugs... ⇲
 
Registration issue

Long wait for signup approval

Fix: Be patient and check your email for any updates regarding your application status. Sometimes, the approval process can take longer than expe... ⇲
 
Features issue

Redundant events compared to other apps

Fix: Explore the events section thoroughly to find unique offerings. Sometimes, events may not be prominently displayed, so check for filters or... ⇲
 
Privacy issue

Suspicious data handling

Fix: Review the app's privacy policy to understand how your data is being used. Make sure you are comfortable with the terms and adjust your priv... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
47.8%

Good experience
47.8%

Neutral
4.3%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data Jade Club collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Skip The Wait: $4.99 Skip The Wait
  2. 5 Drinks: $19.99 5 Drinks
  3. 1 Drink: $4.99 1 Drink
  4. Jade Club Lifetime Membership: $199.99 Lifetime Membership
  5. 5 Boosts: $39.99 5 Boosts
  6. 3 Boosts: $26.99 3 Boosts
  7. Fresh Start: $29.99 Refresh your feed, keep your profile
  8. 1 Boost Session: $9.99 1 Boost
  9. Annual Membership: $23.99 One year of Jade Club
  10. Wendy Yu's Magic Tea: $999.99 Ancient love potion