fix problems on FileMate [iphone]

—— Run into issues on FileMate? Get help pending when official support gets back to you!

FileMate

Info:

company: 俊波贾

: https://www.ipdesign.com

Chat with our AI-based FileMate Support

🛠️ Common FileMate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MP4 files play without sound

Fix: 1. Check the volume settings on your iPhone. Make sure the mute switch is off and the volume is turned up. 2. Restart the FileMate app. Clos... ⇲

Awkward display on home screen

Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness and adjust the settings to see if it improves the layout. 2.... ⇲

Video issue

No option to swap to next for small videos

Fix: 1. While playing a video, try tapping on the screen to see if playback controls appear. Look for a 'Next' button or swipe gestures that migh... ⇲

UI issue

Hidden options visible when superhide is enabled

Fix: 1. Go to the app settings and look for the 'Superhide' feature. Disable it and see if the hidden options disappear. 2. If you need to keep S... ⇲

Ads issue

Too many ads

Fix: 1. Check if the app offers a premium version or in-app purchase to remove ads. If so, consider upgrading for an ad-free experience. 2. Try u... ⇲

Settings issue

No language options other than system default

Fix: 1. Go to your iPhone's Settings > General > Language & Region and check if changing the system language affects the app's language. 2. If th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.4%

Bad experience

6.1%

Neutral

3.4%

~ from our NLP analysis of 293 combined software ratings.

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Private Data FileMate collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers

Cost of Subscriptions

All Access, Removing Ad: $2.99 All Access, Removing Ad, 1 month period
All Features & Removing Ad: $79.99 All features and remove all advertisements.
All Access, Removing Ad: $19.99 All Access, Removing Ad, 1 year period
Passcode Lock: $9.99 Passcode lock, Touch ID and other functions.
Super Hidden: $9.99 Hide hidden files related settings
Theme, Folder and Night Mode: $9.99 Modify theme, folder and night mode styles.
Removing Ad: $9.99 Remove all advertisements in app.