—— Run into issues on INSIGHT HEART? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are following the correct procedure for taking the required photo. If the app is asking for a photo of an 'invisible man', i... ⇲
Fix: Check if the app has permission to access your camera. Go to your iPhone's Settings > Privacy > Camera, and ensure that the INSIGHT HEART ap... ⇲
Fix: Ensure that your device is compatible with the live heart rate feature. Check the app's documentation for any specific requirements. If comp... ⇲
Fix: Review the app's documentation or help section to ensure you are using it correctly. Sometimes, misunderstandings about functionality can le... ⇲
Fix: Ensure that you are following the correct scanning procedure as outlined in the app's help section. Sometimes, specific lighting or position... ⇲
Fix: Explore the app thoroughly to ensure you are accessing all available content. Sometimes, content may be categorized in a way that is not imm... ⇲
Fix: Check if there are any settings within the app that allow you to unlock or access additional visualizations. Sometimes, features may be hidd... ⇲
Fix: Check the app for any settings or options that may allow you to unlock or access additional body parts. Sometimes, features may be hidden or... ⇲
Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ap... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Look for any help or FAQ sections within the app that may provide guidance on... ⇲
Fix: Check your iPhone's settings to ensure that the app has permission to access the camera and notifications. Go to Settings > Privacy > Camera... ⇲
Fix: Ensure that you are using the latest version of the app, as updates often include performance improvements. Check the App Store for any avai... ⇲
Fix: Look for any help or support sections within the app that may provide written guides or FAQs. Sometimes, these can be just as helpful as vid... ⇲
Fix: If you do not have an enterprise account, check if there are any alternative subscription options available that may provide access to the c... ⇲
Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, interactivity may be hidden in different se... ⇲
Fix: Check the app's settings or features to see if there is an option to enable blood flow visualization. Sometimes, features may be hidden or r... ⇲