fix problems on Wellframe [iphone]

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Wellframe
Info:
company: Wellframe
: https://support.wellframe.com
: www.wellframe.com
Chat with our AI-based Wellframe Support
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Features issue

Limited features

Fix: 1. Explore All Features: Make sure you are aware of all the features available in the app. Sometimes features are not immediately obvious.... ⇲

Lack of emergency features

Fix: 1. Use Emergency Contacts: Ensure you have emergency contacts set up in your phone that can be accessed quickly. 2. Keep Important Informat... ⇲
 
Compatibility issue

Does not integrate with Apple Watch

Fix: 1. Use iPhone for Tracking: Since the app does not integrate with Apple Watch, ensure you are using your iPhone to track activities and noti... ⇲

Requires phone to track steps

Fix: 1. Keep Phone Handy: Since the app requires the phone for tracking, ensure you carry your phone with you during activities. 2. Use a Fitnes... ⇲
 
Bugs issue

Inaccurate activity tracking

Fix: 1. Check Settings: Ensure that all permissions are granted for the app to access your health data. Go to Settings > Privacy > Health and che... ⇲

Blank pages in checklist items

Fix: 1. Refresh the App: Close and reopen the app to see if the checklist items load properly. 2. Check Internet Connection: Ensure you have a s... ⇲
 
Support issue

Delayed responses from chat support

Fix: 1. Use Alternative Support Channels: If chat support is slow, check if there are other support options like email or a help center that may... ⇲

Slow response time from care team

Fix: 1. Set Expectations: Understand that response times may vary. If you have urgent questions, consider using other resources or support option... ⇲
 
UI issue

Outdated app design

Fix: 1. Provide Feedback: Use any available feedback options within the app to express your thoughts on the design. 2. Adjust Display Settings:... ⇲

Not user-friendly for technology-averse individuals

Fix: 1. Simplify Usage: Focus on the most essential features of the app and avoid overwhelming yourself with all functionalities. 2. Seek Help f... ⇲
 
Content issue

Repetitive content

Fix: 1. Explore Different Sections: Check if there are different sections or features within the app that provide varied content. 2. Use Externa... ⇲
 
Notifications issue

Medication reminders not effective until next day

Fix: 1. Set Reminders Manually: Use your phone's built-in reminder or calendar app to set alerts for medication times. 2. Check App Settings: En... ⇲
 
Customization issue

Inflexible app functionality

Fix: 1. Explore Customization Options: Check if there are any settings within the app that allow you to customize features to better suit your ne... ⇲
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 what users are saying
Good experience
94.1%

Neutral
4.0%

Bad experience
2.0%

~ from our NLP analysis of 9,178 combined software ratings.

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 Private Data Wellframe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics