fix problems on Transfer & Tagging [iphone]

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—— Run into issues on Transfer & Tagging? Get help pending when official support gets back to you!

Transfer & Tagging
Info:
company: Sony Corporation
: https://sony.net/ttad/
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Compatibility issue

Incompatible with A7RIV

Fix: Verify if there are any firmware updates available for the A7RIV camera that may improve compatibility with the app. Check the manufacturer'... ⇲

No integration with third-party apps

Fix: Explore the app's settings to see if there are any options for enabling integrations or connecting with other apps. Some apps may have hidde... ⇲
 
Network issue

Requires Wi-Fi connection for FTP

Fix: If you need to transfer files without Wi-Fi, consider using a mobile hotspot from another device or a portable Wi-Fi router to create a loca... ⇲

iPhone hotspot turns off automatically

Fix: To prevent the iPhone hotspot from turning off, go to 'Settings' > 'Personal Hotspot' and ensure that 'Allow Others to Join' is enabled. Add... ⇲

Multiple error messages during FTP setup

Fix: Double-check your FTP settings, including the server address, username, and password. Ensure that all information is entered correctly and m... ⇲

Bluetooth pairing issues

Fix: Ensure that Bluetooth is enabled on both your iPhone and the device you are trying to pair with. Go to 'Settings' > 'Bluetooth' and toggle i... ⇲

QR code connection fails

Fix: Ensure that your camera is focused on the QR code and that there is adequate lighting. If the QR code is not scanning, try using a different... ⇲
 
Bugs issue

Operation is sporadic and unreliable

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲
 
Registration issue

Requires account sign-up

Fix: If you are uncomfortable with signing up for an account, check if the app offers a guest mode or a trial version that allows you to use the... ⇲
 
UI issue

User interface is complex and not user-friendly

Fix: Take some time to explore the app's features and settings. Look for a tutorial or help section within the app that can guide you through its... ⇲

Difficult to exit photo browsing mode

Fix: Try tapping the 'Back' button or 'Home' button on your iPhone to exit photo browsing mode. If that doesn't work, swipe up from the bottom of... ⇲

Transfer & Tagging only opens in landscape mode on iPad

Fix: Check the iPad's orientation lock settings. Swipe down from the top-right corner to access the Control Center and ensure that the orientatio... ⇲

Plain text error messages displayed

Fix: If the app displays plain text error messages, take note of the specific error codes or messages. Search online for those messages to find p... ⇲
 
Privacy issue

Lacks location sharing feature

Fix: If location sharing is essential, consider using a different app that supports this feature for tagging your photos. Research apps that spec... ⇲
 
Features issue

Built-in navigation is lacking

Fix: If the app's navigation is insufficient, familiarize yourself with the app's layout and features by consulting the help section or user manu... ⇲
 
Settings issue

Complicated transfer process

Fix: Review the app's user guide or help section for step-by-step instructions on the transfer process. Familiarizing yourself with the process c... ⇲
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 what users are saying
Bad experience
77.4%

Good experience
20.8%

Neutral
1.9%

~ from our NLP analysis of 53 combined software ratings.

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 Private Data Transfer & Tagging collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics