—— Run into issues on Fuelco.com? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you are uncomfortable providing your phone number, consider using a secondary number from a service like Google Voice. This allows you to... ⇲
Fix: Take some time to explore the app's features. Familiarize yourself with the layout and options available. You can also check for any tutoria... ⇲
Fix: If you find yourself locked out, try resetting your password through the app's login screen. Look for a 'Forgot Password?' link and follow t... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to login issues. Check the App Store for any availa... ⇲
Fix: Check your internet connection to ensure it is stable. A weak connection can cause payment errors. Try switching between Wi-Fi and mobile da... ⇲
Fix: If the app limits debit card transactions, consider using a credit card instead, as it may not have the same restrictions. Alternatively, ch... ⇲
Fix: After entering your credit card information, ensure you select the option to save it for future use. If this option is not available, you ma... ⇲
Fix: If cash payment is not available, consider using a prepaid debit card that you can load with cash. This allows you to make purchases without... ⇲
Fix: Double-check that your payment method is valid and has not expired. Ensure that the billing address matches the one associated with the paym... ⇲
Fix: Before completing your purchase, double-check that any discount codes are entered correctly. Look for any specific terms and conditions that... ⇲
Fix: If you need assistance, try reaching out through multiple channels such as email, social media, or any in-app support features. Sometimes, d... ⇲
Fix: If you experience performance issues after an update, try restarting your iPhone. This can help clear any temporary glitches that may have o... ⇲
Fix: If the app frequently requires reinstallation, check for any available updates in the App Store. Keeping the app updated can help prevent fu... ⇲
Fix: Check your internet connection. A slow or unstable connection can lead to longer loading times. Try switching to a different Wi-Fi network o... ⇲
Fix: Use the app's location feature to find the nearest FuelCo locations. If there are limited options, consider planning your trips around the l... ⇲