fix problems on TunnelBear [iphone]

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—— Run into issues on TunnelBear? Get help pending when official support gets back to you!

TunnelBear: Secure VPN & Wifi
Info:
company: TunnelBear, LLC
: http://help.tunnelbear.com
: www.tunnelbear.com
Chat with our AI-based TunnelBear Support
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Crashes issue

frequent crashes

Fix: 1. Update the TunnelBear app to the latest version available in the App Store. 2. If the app continues to crash, uninstall it by pressing an... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Download content for offline use from the streaming service before using TunnelBear. 2. Use TunnelBear only when necessary and switch it... ⇲
 
Support issue

poor customer support

Fix: 1. Check the TunnelBear website for a comprehensive FAQ section that may address your issues. 2. Utilize community forums or user groups for... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > TunnelBear and ensure that notifications are enabled. 2. Check if Do Not Disturb mode is turned on, whic... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Look for a tutorial or help section within the app that may guide... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the settings menu within TunnelBear to see if there are any options you may have missed. 2. Use the available features to create... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit the use of TunnelBear to when you need it, and disconnect when not in use. 2. Check for any background app refresh settings in Sett... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the TunnelBear website for a list of supported devices and operating systems. 2. If your device is not supported, consider using Tu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.1%

Bad experience
4.9%

Neutral
3.0%

~ from our NLP analysis of 74,717 combined software ratings.

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 Private Data TunnelBear collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Giant Tunnelbear: $9.99 Unlimited data for any 5 devices
  2. Giant: $7.99 Unlimited data for iOS-only devices
  3. Grizzly Tunnelbear: $59.99 Unlimited data for any 5 devices
  4. Unlimited data for any 5 devices: $6.99 Subscription for TunnelBear – Any 5 computers, tablets or phones
  5. Grizzly: $49.99 Unlimited data for iOS-only devices
  6. Unlimited data for any 5 devices: $49.99 Subscription for TunnelBear – Any 5 computers, tablets or phones