fix problems on Eclipse Guide [iphone]

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—— Run into issues on Eclipse Guide? Get help pending when official support gets back to you!

Eclipse Guide：Solar Eclipse'24
Info:
company: Vito Technology Inc.
: https://vitotechnology.com/support/eclipse-guide
: eclipse.guide
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Data issue

Inaccurate location data

Fix: Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > Privacy > Location Services and make sure... ⇲

Basic information only

Fix: Explore other resources or apps that provide more detailed information about eclipses. Websites dedicated to astronomy may offer in-depth ar... ⇲
 
Search issue

Limited city search

Fix: Try using alternative spellings or abbreviations for city names when searching. Sometimes, the app may not recognize certain names but will... ⇲
 
Notifications issue

Notifications cannot be customized

Fix: Check the app settings for any notification options. If customization is not available, consider setting a reminder on your device's calenda... ⇲
 
Updates issue

Only shows eclipses through 2022

Fix: Look for any updates to the app in the App Store. Developers may release updates that include future eclipse data, so keeping the app update... ⇲

Limited future eclipse data

Fix: Research future eclipses on reputable astronomy websites. You can compile a list of upcoming events and manually track them. OR Consider... ⇲
 
Customization issue

No option to save custom locations

Fix: If the app does not allow saving locations, consider using a note-taking app to keep track of your favorite locations manually. You can refe... ⇲
 
Payments issue

In-app purchases required for full functionality

Fix: Review the app's features and determine which in-app purchases are essential for your needs. If you find them necessary, consider budgeting... ⇲
 
UI issue

Poor mapping features

Fix: Use the app in conjunction with a more robust mapping application. This can help you navigate and find locations more effectively while usin... ⇲

User interface issues on iPad

Fix: Check for any updates to the app that may address user interface issues. Developers often release updates to improve compatibility with diff... ⇲
 
Bugs issue

Eclipse Guide does not remember blocked reminders

Fix: Try uninstalling and reinstalling the app. This can sometimes reset settings and allow the app to remember your preferences better. OR Ke... ⇲
 
Freezing issue

Eclipse Guide freezes during events

Fix: Ensure that your device has enough storage space and is running the latest version of iOS. Freeing up space and updating can improve app per... ⇲
 
Privacy issue

Sensitive data access issues

Fix: Review the app's permissions in your device settings. Go to Settings > Privacy and adjust the permissions for the Eclipse Guide app to limit... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
8.2%

Neutral
1.8%

~ from our NLP analysis of 723 combined software ratings.

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 Private Data Eclipse Guide collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Advanced Eclipse Calendar: $0.99 Voice alerts, detailed maps, live sky view