fix problems on LHR London Heathrow Airport [iphone]

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—— Run into issues on LHR London Heathrow Airport? Get help pending when official support gets back to you!

LHR London Heathrow Airport
Info:
company: Heathrow Airport Limited
: http://www.heathrow.com/apps
: www.heathrow.com
Chat with our AI-based LHR London Heathrow Airport Support
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Bugs issue

Does not show arrival and departure gates

Fix: 1. Refresh the flight status: Pull down on the flight information screen to refresh. 2. Check the app settings: Ensure that location servic... ⇲

Interactive terminal map doesn't work

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates. 2. Restart the app: Close the app completely and reopen it. 3. Ch... ⇲

Inaccurate wait times

Fix: 1. Check multiple sources: Compare wait times with the official Heathrow website or other travel apps. 2. Refresh the app: Pull down to ref... ⇲

Parking pricing information is misleading

Fix: 1. Verify prices on the official website: Always cross-check parking prices on the Heathrow Airport website for the most accurate informatio... ⇲

Walking times may not be accurate

Fix: 1. Allow for extra time: Always plan to arrive earlier than suggested walking times to account for inaccuracies. 2. Use terminal maps: Refe... ⇲
 
Freezing issue

Stuck on splash screen on iPhone

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe up on the LHR app to close it.... ⇲
 
Customization issue

Limited features

Fix: 1. Explore all app sections: Make sure to navigate through all tabs and menus to discover available features. 2. Provide feedback: While no... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure. 2. Use the search function: If avai... ⇲

User profile placement is inconvenient

Fix: 1. Explore app settings: Check if you can customize the layout or access your profile more easily through the settings. 2. Bookmark your pr... ⇲

LHR London Heathrow Airport is a thin veneer of the website

Fix: 1. Use the website for full features: If the app lacks certain functionalities, utilize the official Heathrow Airport website for a more com... ⇲
 
Search issue

No global search

Fix: 1. Use the app's menu: Navigate through the app's sections to find the information you need. 2. Bookmark frequently used features: If the a... ⇲
 
Notifications issue

Notifications can be delayed

Fix: 1. Check notification settings: Go to Settings > Notifications > LHR app and ensure notifications are enabled. 2. Ensure the app is updated... ⇲
 
Compatibility issue

Lacks integration with Heathrow rewards

Fix: 1. Check for updates: Ensure the app is updated, as integration features may be added in future updates. 2. Use the Heathrow rewards websit... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
6.6%

Neutral
1.7%

~ from our NLP analysis of 347 combined software ratings.

 Switch to these Alternatives:
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 Private Data LHR London Heathrow Airport collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics