fix problems on ISearch [iphone]

—— Run into issues on ISearch? Get help pending when official support gets back to you!

iSearch

Info:

company: ShenZhen Lenze Technology Co,.Ltd.

: http://www.lenzetech.com

: www.lenzetech.com

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🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App disconnects when closed

Fix: To prevent the app from disconnecting when closed, ensure that you have enabled background app refresh for iSearch. Go to 'Settings' > 'Gene... »»

Notifications for location authorization persist

Fix: To manage persistent notifications, go to 'Settings' > 'Privacy' > 'Location Services'. Find iSearch and set it to 'While Using the App' ins... »»

Audio issue

Tags do not beep despite strong signal

Fix: Ensure that the tags are properly charged and within range. Check the battery level of the tags and replace them if necessary. Also, verify... »»

Random beeping when not in use

Fix: Check the app settings for any alerts or notifications that may be enabled. Open iSearch and navigate to the settings menu to disable any un... »»

UI issue

App shows 'under development' message

Fix: If the app shows an 'under development' message, it may be due to a beta version or an incomplete update. Check the App Store for any availa... »»

No map display available

Fix: Check if the app has permission to access location services. Go to 'Settings' > 'Privacy' > 'Location Services' and ensure that iSearch is a... »»

Network issue

Difficulties connecting to devices

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to 'Settings' > 'Bluetooth' and make sure it is turned on. Then, try to reconnect the de... »»

App fails to connect to device

Fix: Ensure that both your iPhone and the device are within range and that Bluetooth is enabled. Go to 'Settings' > 'Bluetooth' and make sure it... »»

Compatibility issue

App only available in Chinese

Fix: Change the language settings on your iPhone to English or your preferred language. Go to 'Settings' > 'General' > 'Language & Region' and se... »»

Inconsistent performance across platforms

Fix: Ensure that you are using the latest version of the app on all platforms. Check for updates in the App Store and install them to improve per... »»

Permissions issue

Permissions request without functionality

Fix: Review the permissions granted to the app. Go to 'Settings' > 'Privacy' and check the permissions for iSearch. Ensure that all necessary per... »»

Support issue

Instructions hard to understand

Fix: Look for online tutorials or user guides that may provide clearer instructions. Search for iSearch user guides or video tutorials on platfor... »»