fix problems on Island [iphone]

—— Run into issues on Island? Get help pending when official support gets back to you!

Island: GO! Cayman & Bermuda

Info:

company: Island: GO!

: https://www.islandgo.app/

: www.islandgo.app

Chat with our AI-based Island Support

🛠️ Common Island Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pickup points are arbitrary

Fix: To address arbitrary pickup points, users should ensure they are selecting a pickup location that is well-known or easily identifiable. When... ⇲

Drivers often miss pickups

Fix: To minimize the chances of drivers missing your pickup, communicate clearly through the app's messaging feature. Send a message to the drive... ⇲

Payments issue

High service fees

Fix: To manage high service fees, users can look for promotions or discounts offered within the app. Check the app regularly for any special offe... ⇲

Bugs issue

Inaccurate time estimates

Fix: If you find that the time estimates are often inaccurate, try to allow for extra time when planning your trips. Check the traffic conditions... ⇲

Permissions issue

User location not visible to drivers

Fix: Ensure that your device's location services are enabled for the app. Go to your iPhone's Settings, scroll down to the app, and make sure tha... ⇲

Security issue

Island perceived as a scam

Fix: To alleviate concerns about the app being a scam, users should read reviews and ratings from other users to gauge the app's reliability. Loo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.1%

Bad experience

6.6%

Neutral

1.3%

~ from our NLP analysis of 76 combined software ratings.

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Private Data Island collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics