fix problems on BMW Card [iphone]

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—— Run into issues on BMW Card? Get help pending when official support gets back to you!

BMW Card
Info:
company: Elan Financial Services
: http://www.mybmwcreditcard.com
: www.mybmwcreditcard.com
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Login issue

Cannot save login information

Fix: Check if your iPhone's settings allow the app to save passwords. Go to Settings > Passwords & Accounts and ensure that 'AutoFill Passwords'... ⇲

Face ID rarely works

Fix: Re-register your Face ID by going to Settings > Face ID & Passcode. Delete the existing Face ID data and set it up again. Make sure your fac... ⇲

Frequent login prompts

Fix: Ensure that you are using the correct login credentials. If you are unsure, reset your password through the app or website to ensure you hav... ⇲
 
Crashes issue

BMW Card crashes frequently

Fix: Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. OR... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Swipe up from the bottom of the screen (or double-click the home... ⇲
 
UI issue

Outdated design

Fix: While you cannot change the app's design, you can provide feedback through the app's settings or support section to express your desire for... ⇲

Inconsistent user experience

Fix: Take note of specific instances where the experience is inconsistent and try to identify patterns. This can help you understand if it’s rela... ⇲

Difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located to improve your navi... ⇲
 
Payments issue

Cannot add bank for scheduled payments

Fix: Check if the app has any specific requirements for adding a bank account, such as certain types of accounts or verification steps. Review th... ⇲
 
Screen issue

Blank screen on launch

Fix: Force close the app and reopen it. If the issue persists, try restarting your iPhone to clear any temporary glitches. OR If the blank scr... ⇲
 
Notifications issue

No push notifications

Fix: Check your notification settings by going to Settings > Notifications > BMW Card. Ensure that notifications are enabled and that the alert s... ⇲
 
Customization issue

No customization options

Fix: Explore the app settings to see if there are any hidden customization options that you may have overlooked. OR If customization is limite... ⇲
 
Support issue

Technical issues not addressed

Fix: Keep the app updated to ensure you have the latest fixes and improvements. Regularly check the App Store for updates. OR Document any rec... ⇲
 
Compatibility issue

Limited functionality compared to competitors

Fix: Identify the specific features you find lacking and look for alternative apps that offer those functionalities. Research and compare other f... ⇲
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 what users are saying
Bad experience
80.4%

Good experience
14.7%

Neutral
4.9%

~ from our NLP analysis of 102 combined software ratings.

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 Private Data BMW Card collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics