fix problems on ShopCats [iphone]

—— Run into issues on ShopCats? Get help pending when official support gets back to you!

ShopCats

Info:

company: MrauLab, LLC

: http://shopcats.app

: shopcats.app

Chat with our AI-based ShopCats Support

🛠️ Common ShopCats Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ShopCats is buggy

Fix: Ensure that you are using the latest version of ShopCats. Go to the App Store, search for ShopCats, and check if there is an update availabl... ⇲

cannot add a place

Fix: Check your internet connection. A weak or unstable connection can prevent you from adding a place. Try switching between Wi-Fi and mobile da... ⇲

UI issue

interface disappears while typing

Fix: Try restarting your iPhone. This can resolve temporary glitches that may cause the interface to disappear. Press and hold the power button u... ⇲

Loading issue

error message on startup

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, the... ⇲

stuck on initial screens

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, the... ⇲

Bugs issue

unable to add new shop

Fix: Ensure that you have granted the app the necessary permissions. Go to Settings > Privacy > Location Services and make sure ShopCats is allow... ⇲

no option to report bugs

Fix: Check the app's settings or help section for any feedback options. Sometimes, there may be a hidden option to report issues within the app i... ⇲

Freezing issue

ShopCats freezes when adding locations

Fix: Try to free up some storage space on your iPhone. Go to Settings > General > iPhone Storage and see if you can delete any unused apps or fil... ⇲

Screen issue

white screen on app launch

Fix: Check your internet connection. A poor connection can cause the app to hang on a white screen. Switch between Wi-Fi and mobile data to see i... ⇲

Customization issue

limited number of shops

Fix: Explore the app's settings to see if there are filters applied that limit the number of shops displayed. Adjust these settings to broaden yo... ⇲

missing cats in listings

Fix: Refresh the app by pulling down on the main screen to reload the listings. This can sometimes resolve display issues. OR Check if there a... ⇲

Account issue

cannot switch between profiles

Fix: Log out of the current profile and log back in with the desired profile. Look for a logout option in the app's settings or profile section.... ⇲

Registration issue

difficulties signing up

Fix: Ensure that you are entering all required information correctly. Double-check for typos or missing fields in the sign-up form. OR Try sig... ⇲

Crashes issue

ShopCats crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

Payments issue

no way to donate to shelters

Fix: Check the app's settings or help section for any information on donations. Sometimes, donation options may be hidden within the app's featur... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.6%

Bad experience

19.4%

Neutral

8.1%

~ from our NLP analysis of 62 combined software ratings.

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Private Data ShopCats collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info