fix problems on Zum [iphone]

—— Run into issues on Zum? Get help pending when official support gets back to you!

Zum - Student Transportation

Info:

company: Zum Services, Inc.

: https://ridezum.com

: ridezum.com

Chat with our AI-based Zum Support

🛠️ Common Zum Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zum freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Zum app off t... ⇲

slow loading times

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, try resetting your router or switching to a different n... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an offline mode or allows for downloading content for offline use. Look for settings within the app that may enable... ⇲

Crashes issue

frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Delete the Zum app and reins... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common questions. 2. Utilize any available in-app support featu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Zum. Ensure that notifications are enabled and set to your prefer... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue