fix problems on Propeller [iphone]

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—— Run into issues on Propeller? Get help pending when official support gets back to you!

Propeller
Info:
company: Reciprocal Labs
: https://support.propellerhealth.com
: propellerhealth.com
Chat with our AI-based Propeller Support
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Syncing issue

Inconsistent syncing with rescue inhaler

Fix: 1. Check your internet connection. A weak or unstable connection can cause syncing issues. Switch between Wi-Fi and cellular data to see if... ⇲
 
Customization issue

No option to track ER visits or hospital admissions

Fix: 1. Use the notes feature in the app to manually log any ER visits or hospital admissions. Create a dedicated note for this purpose. 2. Consi... ⇲

Cannot differentiate between morning and evening doses

Fix: 1. Use the app's reminder feature to set separate notifications for morning and evening doses. Label them clearly to avoid confusion. 2. Con... ⇲

No option to edit triggers

Fix: 1. Use the notes feature to keep track of triggers manually. Create a list of triggers and update it as needed. 2. Consider using a separate... ⇲

No option for missed medication tracking

Fix: 1. Use the notes feature to manually log missed doses. Create a dedicated section for this purpose. 2. Set reminders for your medication to... ⇲

Limited options for tracking additional medications

Fix: 1. Use the notes feature to manually log additional medications. Create a dedicated section for this purpose. 2. Consider using a separate m... ⇲

No support for tracking humidity as a trigger

Fix: 1. Use the notes feature to manually log humidity levels and their effects on your asthma. 2. Consider using a separate weather app that tra... ⇲

No option to add notes for asthma attacks

Fix: 1. Use the notes feature to manually log details of asthma attacks, including triggers and symptoms. 2. Consider using a separate health jou... ⇲

No charts for consistency of control medications

Fix: 1. Use the notes feature to manually track your medication consistency and create a simple chart using a spreadsheet app. 2. Consider using... ⇲

Propeller does not allow for setting a schedule for varied work hours

Fix: 1. Use the notes feature to manually log your medication schedule based on your work hours. 2. Set reminders in your iPhone's calendar app t... ⇲
 
Notifications issue

Push notifications do not allow quick response

Fix: 1. Check your notification settings in the iPhone settings. Go to Settings > Notifications > Propeller and ensure that 'Allow Notifications'... ⇲

No reminders for controller inhaler

Fix: 1. Set up custom reminders in the app for your controller inhaler. Use clear labels to differentiate them from rescue inhaler reminders. 2.... ⇲
 
Login issue

Propeller signs out unexpectedly

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check for available space. 2. Clear the a... ⇲
 
Bugs issue

Air quality data may not reflect actual conditions

Fix: 1. Check the source of the air quality data in the app settings. If it allows you to select a different source, try switching to a more reli... ⇲
 
Compatibility issue

Lack of Apple Watch integration

Fix: 1. Use your iPhone to track your inhaler usage and other data, and check the app regularly. 2. Consider using a third-party health app that... ⇲

Propeller requires Propeller device for full functionality

Fix: 1. Use the app's features that do not require the device, such as logging symptoms or medication usage manually. 2. Consider purchasing the... ⇲
 
Loading issue

Inability to complete ACT due to loading issues

Fix: 1. Ensure you have a stable internet connection. Switch to a different network if necessary. 2. Clear the app's cache by deleting and reinst... ⇲
 
Support issue

Limited feedback from developers on issues

Fix: 1. Use the app's feedback feature to document your issues and suggestions. 2. Join online forums or communities related to the app to share... ⇲
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 what users are saying
Good experience
91.5%

Bad experience
5.2%

Neutral
3.3%

~ from our NLP analysis of 1,333 combined software ratings.

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 Private Data Propeller collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics